Jorge R Leon Gallegos
Gilroy, CA 95020
ad5nc1@r.postjobfree.com
Summary
Restaurant manager with a wining attitude and desire to deliver a exceptional dining experience. Focused on setting high expectations and raising service standards. Food service professional with over 15 years in FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Experienced Restaurant Manager. Versed in planning daily operations, staffing and inventory management. Also, had serving experience for the last nine years. Highlights
• Strong leader • Hiring and training
• Bilingual in Spanish and English • Stable work history
• Supervisory skills • Adaptable
Accomplishments
Recognized as one of the best outstanding Restaurant Manager. Recognized as one of the outstanding sales store.
Denny's Morgan Hill, CA
Restaurant manager
Scheduled and directed staff in daily work assignments to maximize productivity. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Developed and maintained exceptional costumer service standards. Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines. Ensured proper cleanliness was maintained in all areas of the bar and front of house. Optimized profits by controlling food, beverage and labor costs on a daily basis. Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality. Consistently obtained highest rating from the county health department. Counseled and disciplined staff when necessary. Regularly updated computer systems with new pricing and daily food specials. Carefully prepared weekly payroll to keep up with projected revenue for the week. Experience
January 2015
to
July 2015
April 2007 McDonald's Gilroy, CA
to Assistant Manager
January 2014 Developed and maintained exceptional customer service standards. Ensured proper cleanliness was maintained in all areas. Built sales forecasts and schedules to reflected desired productivity targets. Performed restaurant walk-throughs to gauge timeliness and excellent service quality. January 2014 Denny’s San Jose, CA
to Server
March 2020. Take orders, answers questions about the menu and food, sells the restaurant's food and drinks, takes payment, communicates orders with the kitchen staff, seats customers, and help with customer service and cleaning.
Education
High School Diploma
2008-2012 Gavilan College Gilroy, CA, United States Education (not finished)
2008 Gilroy High School Gilroy, CA, Unites States