Customer Service Public Safety

SUMMARY OF QUALIFICATIONS

Excellent customer service skills

Loyal, compassionate, and approachable

Adaptable in fast-paced, high stress environments

Experience

Rhino Sports and Entertainment Lynchburg, VA

Event Staff Member June 2021 – Present

Provides security for events, including checking bags and conducting individual searches

Rapidly adapts to various event venues, types, and populations, providing professional services while focusing on customer satisfaction

Operates and monitors metal detectors to ensure public safety within event venues

Elwood Staffing Lynchburg, VA

Temporary Assignments February 2021 – Present

Performs short-term work assignments in manufacturing and warehouse settings

De-burrs metal components, ensuring safety, timeliness, and product quality

Packages orders into boxes, ensuring accuracy and quality for customer satisfaction

Processes and prepares packages for shipment using automated equipment

Southern Air, Inc. Lynchburg, VA

Sheet Metal Apprentice January 2017 – July 2020

Used hand tools to fabricate metal ductwork for commercial HVAC installations

Maintained an orderly and clean work environment, ensuring safety for all team members

Worked as a member of a team to assemble large ductwork projects

Loaded finished products onto trucks for direct delivery to customers

Craddock Terry Hotel Lynchburg, VA

Bellman May 2016 – February 2017

Assisted with basic hotel maintenance issues

Performed laundry and turn-down service for hotel guests

Provided excellent customer service in handling of hotel guests' luggage

Rehab Associates of Central Virginia Lynchburg, VA

Physical Therapy Technician April 2008 – February 2017

Received and processed new patients

Set up treadmills and other exercise equipment for use in therapy

Monitored patients during exercise to ensure safety

Cleaned and maintained exercise equipment and mats, ensuring patient safety

Education

Central Virginia Community College Lynchburg, VA

Career Studies Certificate May 2016

Certifications

Certified Nursing Assistant June 2016

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