Account Executive Social Media
Resume:
Nathan David Miller
ad5n8j@r.postjobfree.com
Education
University of Arkansas, Fayetteville, Arkansas: August 2011 - December 2014 Bachelor of Arts degree – Majors in History, Latin American Studies, International Relations & Spanish
Received Honors College grant to study at Pontificia Universidad Católica de Valparaiso, Chile Elected Phi Beta Kappa by University Executive Committee Summa Cum Laude graduate with Honors 3.935 GPA
Current Work
Reach: August 2021 - Present
Global SMB Account Executive: October 2022 - Present
Top Account Executive at company for last 3 quarters
Consistently double monthly KPI for onboarding new merchants
Close an average of $790,000 in processing volume monthly, self-sourced 25% of volume
Average deal size is $243,7500/monthly processing volume, for self-sourced deals, average deal size is $372,500/monthly
Manage full-cycle sales prospect relationships from pre-discovery meeting preparation, through discovery meeting, pricing, application, signed contract and integration.
Maintain expertise in crossborder payment merchant pain points, SOPs for payment processors, regional pay methods, currencies as well as industry fraud risks Global Sales Development Representative: August 2021 - September 2022
Consistently set company wide standards for outbound KPIs
Content, activity schedule and sequencing I developed was used to train new SDRs
Research, identify, qualify and pursue prospective company and appropriate individuals within company to contact
Develop and execute multichannel sales outreach - Social Media, Videos, Calls and Emails
Work with cross functional team to leverage data and trends design strategy, cadence, geography and messaging to focus on
Selected as April 2022 Sales employee of the month, (second month prize was issued with the byline: “Nathan, you have been described as prompt, esteemed, dedicated, selfless, and calculated - you go above and beyond in your achievements and we admire your integrity.
#nate #the #great”
F.o.W. Non-Profit Organization: September 2023- Present Founding Board Member
recruited by founder to serve as one of four founding board members
wrote opening bylaws for organization
mission of organization is to equip immigrant women and mothers in South Texas community of Penitas with the resources, and community to support their entrepreneurial and personal goals Skills
Lead and execute new and existing programs with minimal supervision
Business-level proficiency and literacy in English and Spanish
Creative and cost-effective problem solving, program development and program growth
Skilled at designing and learning from pilot programs and scaling next steps
Experienced in Human-Centered Design methodology and Agile Certified
Humentum Project Management for Development Professionals Certified
Highly analytical and strategic
Cross-cultural program design and implementation
Experienced in Hubspot, Apollo.io, Interseller, SalesLoft, LinkedIn, Loom, Whatsapp, Google Suite and Microsoft Suite software
Past Work Experience
Horseshoe Bay Living: March 2021 – June 2021
Capital Improvements Team in Highland Lakes, TX
Manage repairs and maintenance for 80 rental properties in Marble Falls, Horseshoe Bay, Kingsland and Granite Shoals. Core functions include receiving, diagnosing, and overseeing maintenance projects across the properties, while communicating with owners, team, tenants and trades.
Designed and implemented damage reporting protocol for cleaners and remote Guest Experience team. Design process required leveraging technology platforms, collaboration with cleaning teams, and internal team to create most effective program to ensure owner property is protected.
Developed the company's first invoicing protocol alongside the company bookkeeper. Data developed has provided first maintenance monthly P+L ledger for company. Buckner International: April 2019 – January 2021
Program Management and Development for Economic Education in Rio Grande Valley, TX
Lead organizational effort to analyze and redesign programs to be more contextually relevant to clients. Developed entrepreneurship and business curriculum for Spanish and English- speaking clients facing a myriad of legal, educational, and environmental obstacles.
Created and executed Covid Business Grant for clients served, sales generated by grant recipients were 8x higher than amount granted.
Program design efforts have reduced the cost per client that completes a semester from
$583/client to $20/client.
Have designed and implemented 3 new programs that have increased clients served by 6x.
Leadership and planning reduced cost of Spring seasonal event by 20% while increasing the number of attendees by 75%.
Organized client-led design, implementation, and execution of programs.
Planned and executed 12 service opportunities for organizations partnering with Buckner. Opportunities include home construction, paint projects, educational classes, community events and humanitarian aid distribution events.
Consultant: December 2017 – Present
Business Strategy, Asset Analysis and Growth Initiative
Contracted by Worldwide Security Options and work alongside CEO to provide current event security analysis as well as translation and corporate communication services for company collateral for current and prospective United States customers.
Contracted by Kale Stephens of property management, Ohana Hills Custom Home Builders and Dale Brown Properties to help organize business processes and strategize next steps to build property management business and real estate opportunities. Portfolio doubled in size during my involvement.
Contracted by Horseshoe Bay Living to develop standard operating procedures for Real Estate brokerage as well as both long-term and short-term rental operations from 2018-2019.
Efforts led to increase in short-term management sites by 3x, as well as developing and implementing a scheduling system to accommodate growth in cleanings needed – roughly 10 per week.
Contracted by Victory Publishing (dailyTrib.com, Picayune, KBEY 103.9, 101fun) to lead organizational transition to new brand identity. Process included analysis of current product offerings and assets, which led to product bundling, new scalable pricing strategy and crafting of clear advertising proposal for prospective business clients. The new pricing strategy mirroring the new brand identity led to the re-training of the sales staff through the facilitation of a discovery based team-led marketing campaign.
FastVisa US: January 2017 – November 2017
Business Analyst Oversaw for product SaaS Tech development, Start-up testing, – Nonprofit implementation, and Government and marketing Partnerships of FastVisa Omni.
Translated UX/UI optimized questionnaire from English to Spanish.
Lead on developing and maintaining relationships with non-profit and government organizations around the United States.
Facilitated with strategically significant relationships with non-profit organizations for product development and testing purposes.
Buckner International: August 2015 – August 2016
Coordinator of International Sustainability
Co-founded and managed development of Buckner International’s (BI) social entrepreneurship start-up “27 & Oak.” Led conceptualization and laid initial groundwork to solve a gap in services of BI by developing a platform for individuals in communities disconnected from the global market to access consumers in the United States.
The 2016 pilot succeeded and was added to the Buckner Strategic Plan for 2017. In 2017, 27 & Oak grew by more than 3x.
Developed BI’s sustainability philosophy and framework to assess social service programs worldwide. Used by senior and C-suite leaders to understand current operations and make funding decisions.
Performed key role in organizing and writing grant applications that won $1 million for Project HOPES in Beaumont, allowing BI to provide services to mothers of children age 0-5 in high risk communities of Jefferson County, Texas, as well as $40,000 from USAID to cover shipping costs of humanitarian aid.
Buckner Foundation: April 2015 – July 2015
Assistant to Dallas Expansion Project
Researched and compiled community assessments, and organized meetings with influential local leaders of the underserved communities Bachman Lake and West Dallas on behalf of Buckner Foundation. Contributions led to creation of $14.5 million center in Bachman Lake, as well as partnership with Texas Rangers in West Dallas.
Metrocare Dallas: June 2014 – August 2014
Department of Development and Corporate Communications Intern
Researched demographics planned and executed advertising campaign for new mental health clinic. Efforts led to over 130 new clients receiving mental health care and achieved mandatory DSIRP funding requirements to maintain government funding.
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