Customer Service Chick-Fil-A

Victor Beaudoin IV

**** ****** ****

469-***-**** ***********@*****.***

PROFESSIONAL EXPERIENCE

Chick-fil-a - front house team member February 2021 - October 2021 Reason for leaving - wanted more time to focus on school/studying Everyday job duties - Solve all customer service issues, take orders in person or over the mic, restock whatever we run out of, clean the inside and outside of the store, open/close, bag food, run out orders, mix/make drinks.

● During my 9 months on the job my order accuracy maintained well over the store average of 95%.

● My time spent with Chick-fil-a is where I learned all of my customer service knowledge, if hired I would be spreading that “my pleasure” attitude all throughout every customer interaction I hope to have.

● Working front of house was a very flexible position so I am accustomed to doing whatever task is assigned to me, as well as making sure all items I serve not only maintain, but also exceed company standards.

● During my time at Chick-fil-a my manager told me to memorize the menu and also what ingredients each item has so I would be able to provide our costumes with knowledge of what items may cause an allergic reaction.

Home Depot - Freight/Receiving March 2023 - August 2023 Reason for leaving - left for college

Everyday job duties - Unload the trucks, move items off the truck onto carts, stock shelves using a scanner, do inventory, operate warehouse equipment, wrap pallets, store items in the overhead bay

● Lift boxes as heavy as 70lbs

● Go back over our work to make sure the shelves are perfect before we open

● While employed my deadline for how much inventory I needed to stock per shift was met 100% of the time

Education

Lone Star High School class of 2022

Maintained at least a 3.0 gpa my whole senior year

Graduated with a 3.2 gpa

Attended NSULA, but my mother is sick so for now I’m on leave with plans to go back at a later date

I scored 120 points above the benchmark during the reading section of my SAT Skills

Customer service, Satisfaction fulfillment, Retail experience, Food safety, Outstanding punctuality and work attendance, Perfectly executes company protocol, Consistently pays attention to detail, Ready to do whatever is asked of me to the best of my ability, Menu memorization

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