Human Resources Organizational Development

Carlos A. Cortes Ortiz

+* (***) *** - **** ******.**********@*****.*** Texas, United States

EXECUTIVE SUMMARY

Strategic and result-oriented HR Professional with 20+ years of experience. I possess extensive experience managing HR departments, recruiting and selection processes, labor relations matters, and collaborating in organizational development activities. I am an innovative, energetic, and strategic leader with experience in employee supervision.

CORE COMPETENCIES

● Leadership & Supervision ● Strategic Management ● Talent Acquisition

● Conflict Resolution ● Influence and Negotiation ● Organizational Development

● Result Oriented ● Compensation and Benefit ● Microsoft Office (Word, Power Point & Excel)

EXPERIENCE

Santte Food Texas / The Woodlands

Human Resources Manager Oct 2023 – Feb 2024

Implementation of the Human Resources area for the company.

Payroll Settlement Manager

Leader of the Integral Development Plan

management of labor relations with employees and the Texas Workforce Commission Supermecado El Rancho Texas / Spring

bakery manager April 2023 – Julio 2023

La Cocina de Roberto

Back Support April 2022 – YTD

Compunet (SAP Gold Partner) Cali, Colombia March 2013 – February 2021 Human Resources and Integrated System Manager

Planned and coordinated all the personnel, training, compensation, and employee labor relations activities.

Advised management and executed processes related to employee discipline or grievance procedures.

Coordinated and participated in the recruiting, selection, and organizational development processes.

Implemented compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements and organizational development.

Generated budgets for human resources contracts, payroll, and employee services.

Created human talent policies for direct and freelance personnel. Advised managers on organizational policy matters.

As a coach, provided one-on-one planning and feedback for high-level executives and led the school of leaders.

Developed, implemented, and led the internal communications program to ensure organizational development and business process improvements.

Lead the performance management process under the SMART methodology.

Lead the integrated management systems (SGC).

Achievement: Led the Human Resources area to be part of the management team in the different processes of the organization.

Venus Colombiana Cali, Colombia January 2012 – March 2013 Administrative Chief of Human Talent

Planned, coordinated, and directed the human resources department's policies, activities, and staff.

Ensured legal compliance and implementation of the organization's mission and talent strategy.

Supervised and managed legal processes such as conciliations, guardianships, and trials.

Planned, coordinated, and directed the human resources department's policies, activities, and staff.

Advised management and executed processes related to employee discipline or grievance procedures.

Oversaw and supervised personnel and human talent indicators.

Prepared personnel forecasts to project employment needs.

Incorporated management indicators into the human talent area.

Supervised staff and service providers.

Achievement: Implement the service project for collaborators (Transportation - Food - Flexible Time) and conciliation with the commercial area, Viatical concept Art. 130 CST. Nestle Cali, Colombia July 2008 – December 2011

Administrative Chief of Staff

Meet with union and staff to discuss and negotiate labor relations matters.

Advised management on issues related to the administration of contracts or employee discipline or grievance procedures.

Coordinated and participated in the recruiting, selection, and organizational development processes.

Advised management and executed processes related to employee discipline, or grievance procedures.

Represent the company in conciliations and lawsuits. Achievement: Led the Gate Assessment process for training, succession, job description, and the DMAIC Absenteeism project, achieving a 15% decrease in the indicator. Colgate Palmolive Cali, Colombia January 2007 – July 2008 Human Resources Analyst

Generated and verified requests and purchase orders for events and human resources businesses in SAP.

Carry out salary benchmarking with companies in the sector.

Coordinated wellness events for employees.

Achievement: 100% of compliance with the human resources process indicators. EDUCATION

Javeriana University Cali, Colombia 2017

Masters’s Degree in Business Administration (MBA)

Libre University Cali, Colombia 2003

Business Administrator

TRAINING AND CERTIFICATIONS

● Neuroscience and

Neuroplasticity certificate

(2019)

● SHRM – HR Strategic

Management Seminar

(2014)

● Third International Congress

on Human Resources

(2013)

● Coaching

Multidimensional ICF

certificate (2017)

● Coaching Midsonar

International Certificate

(2013)

● Assertive and Effective Human

Resource Management

(2012)

● Mindosonar International

Congress, Mexico (2016)

● SAP training (HCM – OM)

Compunet (2013)

● Leadership and Management

Competency Development

Coaching (2012)

LANGUAGUES

● English

● Spanish

● Portuguese

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