Customer Service Specialist

Brittany Green

CUSTOMER SERVICE SPECIALIST

Rocky Mount, NC 252-***-**** ad5n65@r.postjobfree.com Objective

Customer service specialist with over 5+ years of experience solving customer issues and increasing customer satisfaction levels. Skilled at building rapport with clientele, understanding corporate values and driving sales.

Experience

WENDY’S CASHIER JAN 2022-CURRENT

• Greet guest with enthusiasm in a timely manner

• Work under a time limit in a fast-paced environment

• Balance cash drawer to account for all incoming transactions

• Maintain clean/neat work environment

THE LODGE CNA JUNE 2020-DEC 2021

• Supervise and assist with activities

• Serve meals to residents and assist with feeding as needed

• Provide or assist with resident personal daily care

• Take/record vital signs

ALORICA SALES MAY 2018- June 2020

• Connect with existing and potential customers aiming to turn every call into a sales opportunity

• Promote and sell client products/ services by emphasizing product futures based on client need

• Utilize computer systems to verify and document customer request

• Resolve customer questions in a professional, helpful manner QVC WAREHOUSE FEB 2016- MAY 2018

• Utilize handheld scanner or computer to unload, receive, ship, or pack product

• Assist solving inventory problems, counting and reporting inventory accuracy

• Ensure efficiency of the warehouse through replenishing supplies and/or organizing work area

• Move, wrap, label, and store pallets of finished product from packaging areas for shipment Education

Vance Granville Community College High School diploma 2016 Skills & abilities

• Adaptability

• Problem solving

• Communication

• Time Management

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