Information Technology Project Management

Location:

North Olmsted, OH

Salary:

80,000

Posted:

May 13, 2024

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Resume:

Kal Nafe

**** ********* **., ***** *******, OH **070 H: 440-***-**** C: 440-***-**** Email:ad5n5j@r.postjobfree.com

Professional Summary

Information technology professional with a background in project management, computer systems and systems analysis, installation and configuration.

Skills

•Strong communication skills, and Highly Motivated

•Working independently, and working with large data sets

•Windows Server 2003/2008/2012, Windows 7, 8, 10, TCP/IP, NDS, MS Office, DC Domains

•Linux Ubuntu, Red Hat, Debian, CentOS, VMware Exi5, Server5.1, Sun VirtualBox, KVM

•Unix system performance monitoring (Nagios3, Pandora FMS 7), Zabbix, Dell EMC

•Cisco switches, Linksys routers, TCP/IP, NDS, SAM, NEC Raid’s, NFS, VoIP, AD, DHCP

•Dell/NEC rack servers, NEC/Dell Workstations, SCCM, Webex, NEC Raids, NAS

•Sophos UTM Gateway/Firewall, Comodo Internet Security Firewall, Windows Firewall

•Sophos antivirus, Comodo antivirus, Symantec, Avast, Skype, Cisco/Net Gear Switches

Work History:

System Support Engineer

QSR/Datwyler – Twinsburg, Ohio 04/2021 - Present

Support desktop computers and laptops, troubleshooting any problems, install windows updates and device drivers. Setup new users accounts in windows active directory and disable user accounts.

Install and configure office 365 (outlook, teams) on desktops and laptops, used office 365 exchange admin to setup new users’ emails or disable users’ emails. Add users’ emails to distribution groups.

Created new users in cisco phone system and configure extensions and voicemail for users.

Assisted Tim Skinner on servers maintenance; replaced hard drives for QNAPs, and cisco servers when it failed.

Server Administrator III (Remote)

RH/Honda of America – Columbus, Ohio 11/2020 – 03/2021

Support and administer SCCM, created packages and deploy them to Windows servers 2012 R2 and 2016.’

Worked with ServiceNow ticking system to fix any software vulnerability alerts on servers.

Used PowerShell to create software packages and install them on remote multiple servers. add and delete user accounts/groups in active directory, also to create scripts for application deployment.

Supported and administered RedHat/CentOS and Oracle Linux servers, setup and configure Apache webserver, postfix and send mail services on the servers, patching and updating any security vulnerabilities. Check log file and troubleshoot any software, network or configuration issues.

Used office 365 admin center to created new users/groups email addresses for new user and setup the licenses. Created new distribution list emails and added users to existing distribution list.

Setup and configure security permission on files and folders with chmod and chown commands.

System Administrator II

IBM/Cleveland Clinic – Cleveland, Ohio 02/2019 – 10/2020

Used PowerShell to create software packages and install them on remote multiple servers. add and delete user accounts/groups in active directory, also to create scripts for application deployment.

Install and configure SQL server 2014/2016 as virtual machine in VMware Exsi 6 server, setup and configure Databases. Setup and configure failover clustering on multiple SQL servers

Support any alerts on Windows servers and Linux server through Heat IT ticketing system

Setup and configure Exsi/Vcenter with new virtual machines and monitor CPU/RAM, and disk space

Configure cisco switches with VLAN’s, port trunking, port speed and monitor ports errors

Administer windows server 2012/2016/2019 active directory with new user account, passwords and GPO.

Administer office 365 on the cloud with Microsoft Azure.

Installed and configured windows servers 2016 and 2019 as virtual servers in VMware EXSi, configure the servers with network ip address, and install SQL server 2017 and IIS services on them.

Configure the servers as backup domain controller and set up GPO on them.

Support, install and administer SQL server replication and databases.

Setup and configure Sophos firewall with IP filtering, smtp/dns proxy, IPS and SSL vpn

Assisted in design/configure and install the network on VMware Vcenter/EXSi with new virtual servers and

Virtual/Distributed network virtual switches.

Setup and configure RedHat and CentOS servers as virtual machine in VMware EXSi 6 and configure the network, datastore and connect the servers to clusters.

Worked on administration of office 365, created new users/groups email addresses for new user and setup the licenses. Created new distribution list emails and add users to existing distribution list.

Setup and configure security permission on files and folders with chmod and chown commands.

Used office 365 admin center to create new email addresses for new users and setup the licenses. Created new distribution list emails and added users to existing distribution list.

Tier 2 System Engineer

USTech/Progressive – Mayfield, Ohio 10/2018 – 11/2018

•Worked with Remedy ticking system to monitor and fix alerts on windows servers and Oracle Linux servers such as disk space on C or D drives, CPU/Memory usage, and process/service not running.

•Worked with VMware Vcenter 6.0/6.5 to build new test clusters with EXsi hosts and install VM server SQL 2014 clusters for testing and development.

•Monitor multiple Vcenters servers for alerts might show on VM clusters such as CPU/Memory usage and make sure EXsi hosts are connected to Vcenters and set to compliant status. Monitoring cluster SAN datastores and make sure all Exsi hosts and VM servers are connected and powered on.

•Login to UCS cisco manager and monitor all servers’ blades and chassis for any faults or alerts such as faulty fans, power supply units, CPU, Memory and open service ticket with cisco to come and fix it.

•Used PowerShell to run scripts on the servers to clean disk space for C or D drives.

Windows Server Admin

Orpine/Macys Technologies – Lorain, Ohio 8/2018 – 10/2018

•Worked on building 2X testing stress environment similar to production with Windows 2012R servers

and install DCR, SCOR applications. Install and configure Oracle Linux server 7 with JBOSS, and Hadoop as VMware servers on stress test EXSi 6.0 environment.

•Run stress test on the new test environment to failover and test all applications and make sure are running correctly in case of production environment exceed limits off website connections and sale transactions.

•Used Microsoft system center to upgrade user’s laptops to windows 10 enterprise through the update

option and monitor the upgrade process till it finishes.

Server Administrator

MCPc/Moen – North Olmsted, Ohio 4/2018 – 4/2018

•Installed and set up new 30 Windows server 2012 R2, and Windows server 2016 standard as Virtual Machines in VMware EXsi 6.0, and configured each server with 2 core CPU, 4GB RAM and 50GB hard drive. Installed and configured MS .NET Framework 3.5 and Net Veritas Back on each server. Downloaded and installed all windows updates on the new servers and install SQL server 2012. Used PRTG Monitoring web console to monitor existing servers for Disk space performance, CPU, and RAM usage, and any alerts comes up, will login to the server with RDP and fix the issue.

Network Administrator 11/2017 - 01/2018

Crane Aerospace & Electronics - Elyria, Ohio

•Performed Windows operating system upgrade on 250 dell workstations from windows 7 to

Windows10 enterprise 64bit and office 2013 using Microsoft System Center/Software Center.

•Supported and Performed Daily Active Directory service administration on reset user’s passwords, unlock accounts, disable accounts and add new users to group policy.

•Installed and configured BitLocker Drive Encryption on all company’s laptops as part of the government DFARS compliant.

Sr. Systems Administrator 09/2009 - 09/2017

FIS/PNC Bank - Cleveland, Ohio

•Install and setup Windows 2008 R2/2012 on NEC servers, and used Server Manager to install server roles such as; Active directory services with multiple forest to act as primary domain controller and back domain controller. Installed and configured windows 2008 as DNS and DHCP for the domain with forward/reverse zones. Install and configure MS exchange server 2005 with smtp service. Performed daily administration of active directory computers, domain controllers, users, and setup permissions for users on the domain. Install and setup file services on windows 2008 to provide/enable file replication and manage shared folders.

•Install and configure windows server update service on the servers to install security updates.

•Performed Windows operating system upgrade on 60 dell workstations from windows 7 to

Windows10 enterprise and Office 365.

•Setup and configure failover clustering for multiple windows 2008/2012 servers, setup and configure network load balancing across several 2008 servers using TCP/IP protocol.

•Install, and set up new NEC servers with RedHat Enterprise server 5, and CentOS6 operating systems. Configure a few servers with EXT 4 filesystem and other servers with LVM filesystem.

Install and configure services on the servers such as HTTP/HTTPS apache2/Tomcat services as

web server, and SSH service to remote into the console. Install and configure named service.

as DNS server and configure forward/reverse DNS zones. Install and configure LDAP service.

on red hat server as domain controller for the users to login to the domain.

•Install other services like PHP, and MySQL server as a database server. Install and configure NFS service on red hat/CentOS server as a file server for the users to connect and download files. Install and configure other services such as FTP service to make server act as ftp server, SMTP/postfix/send mail on the server to act as mail server for the domain. Install and configure clavam and spam assassin packages on the red hat/CentOS servers.

•Downloaded and installed system, patches and security updates on the servers. Setup and configure NEC Raid to connect to the servers with fiber cable and configure the filesystem on the raid with raid 5 and raid 6.

•Performed daily administration of red hat/centos servers such as; check log files (messages.log, dmesg.boot) to make sure no software/hardware error messages on the servers. Provided support, troubleshot and replaced bad hardware parts such as; bad hard drives, bad CPU FANs, bad system fans and bad power supplies. Installed and setup Nagios 3 package on CentOS 6 server, and configured it to monitor main services on the servers such as; CPU load, free Memory, free disk space, http/https, ssh, smtp,

ping, pop, SNMP, ntp and DNS services.

•Main Support and manage Lockbox Department at PNC Bank for Install, setup and upgrade new NEC/Dell servers and NEC workstations for FreeBSD 8.1 Unix operating systems. Setup and install new cisco switches for the department and configure the NIC cards with IP, DNS, and GW for each server and workstation.

•Monitor the servers and workstations with Nagios Linux monitoring system

•Performed daily support from troubleshooting, replace parts, Operating Systems and Hardware on Workstations.

Projects

•Performed FreeBSD 8.1 Servers upgrade of 40 physical servers into VMware 4 NEC Servers with

PNC/FIS Network engineers as group project design. Rack the 4 Servers in the server cabinets.

•Install FreeBSD8.1 on the new servers and configure the network.

•Migrated all 40 servers FreeBSD operating system into the 4 NEC Servers as VMware jailed.

servers with the help of FIS/PNC network engineers.

•Installed new 4 NEC Raids in the server cabinet, configured and partitioned 24TB disk array.

using FreeBSD ZFS pool file system on each raid. Connected the 4 Raids management port to

cisco switch configured the IP address for each raid. Installed NEC Management software to

monitor the raids remotely. Install new KVM switches in the server cabinets and connect them to

cisco switch. Setup and configured the network for each to connect to the KVM switch so to

monitor the servers remotely.

•Installed and configured new NEC server with Unix FreeBSD 8.1 64bit to network connect to new Opex Falcon scanner machine per PNC network support specifications. Provided tier-II/III Technical support of a 24x7x365 Production environment which includes phone and onsite support for addressing issues on all critical systems during extended coverage periods.

Education

Bachelor of Science: Electrical Engineer 1997

Cleveland State University - Cleveland, Ohio

Microsoft Certified System Engineer - Cleveland, Ohio 2000

GE Six Sigma Certified - Cleveland, Ohio 2001

Professional Affiliations

Member of Microsoft TechNet Association and Microsoft Certified Partner

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