Customer Relations Social Media
Resume:
ad5n3l@r.postjobfree.com
Aventura, FL
ANA MARIA
ANGHEL
PROFILE
Customer relations extraordinaire with a warm and friendly demeanor. Skilled at conflict resolution. Punctual and extremely organized. Team player who is acutely attentive to employee and guest needs. Track record of being an essential part of the team and instrumental in providing effective solutions that produce immediate impact and contribute to the establishment’s long-term success.
KEY INTERESTS
WORK EXPERIENCE
Family
Travel
Customer Relations Specialist
Better Everyday Consulting Group Washington DC
2016-Present
Performed admin tasks as needed, including bookings, check-ins, answering phones, responding to email, and social media inquiries. Ensured training materials were sent out in a timely matter. Collaborated with team members to streamline communication processes, improving overall efficiency. Maintained a professional and courteous relationship with clients. Maintained inventory and order business supplies. Sent out billing reminders as needed.
Slot Attendant
Lido Casino I Bucharest, Romania
Havana Casino I Bucharest, Romania
1998-2008
Maintain clear and open communications with customers and managers/supervisors. Complete written department forms to document jackpot payouts. Perform routine procedures with slot machine printers, bill validators. Work to build relationship with customers. Complete and document transactions according with procedures.
KEY SKILLS
Friendly, courteous, & service oriented
Excellent listener
Great communicator
Poised under pressure
Great organization
Excellent Customer relations
Quality assurance
Bilingual Romanian-English
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