Home Health Office Manager
Resume:
Carla K. Foster*** North Jefferson Street Pitsburg, Oho 45358
**********@*****.***
I am Experienced and Motivated to get back into the workforce after taking a leave from my career to care for family and myself. Experienced in Salesforce, Excel, Word, Outlook, Cactus, Choreo, Facets CareSource 2015-2017
PDI Specialist
Created new provider records and maintained current records for all lines of business in multiple states.. Collaborated regularly with credentialing and contracting teams to verify correct information. Sorted and documented returned mail.
Assisted with mentoring new hires.
CareSource 2014-2015
High Risk Case Management/Scheduler
Managed computerized scheduling, cancellations, and rescheduling accurately for field staff. Scheduled staff to ensure the most efficient routes to maximize productivity. Maintained accurate call logs.
Interacted with healthcare professionals, members and caregivers while demonstrating the highest level of courtesy and understanding of all situations.
Created detailed weekly reports.
Established and mained excellent rapport with contacts at long term care facilities. Aided in creating departmental processes.
Cambridge Home Health Care 2012-2013
Office Manager/Scheduler/Patient Care Coordinator
Played an integral part in restoring the company to a respectful position in the Home Health and Acute Care community. Responsible for, but not limited to, scheduling, on call duties, payroll and onboarding as well as tracking recertification periods and all service plans including nursing visits, generation of 485’s, marketing, and obtaining physician orders. Good Samaritan Hospital 2007-2010
Radiology Department Medical Transcription
Radiology report transcription
Child and Adolescent Specialty Care 2000-2005
Telephone Triage
Multiple Phone Lines answered in a fast-paced environment to provide medical advice along with instruction and reassurance to the patient’s parent(s) on prescription management. Detailed computerized documentation of each encounter. Management of patient and physician schedules.
Education
Kettering College of Medical Arts - Associate Degree in Science, CMA
Contact this candidate