Business Development Customer Service
Resume:
Crystal senn
Leesville, SC *****
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Account Manager
BCBSSC - Columbia, SC
January 2000 to August 2017
Oversee bookkeepers responsible for all daily reports and ledgers and made final bank deposits. Education
High school diploma
Batesburg-Leesville High School - Leesville, SC
August 1981 to May 1995
Bachelors in Business Administration
University of South Carolina-Columbia - Columbia, SC June 1985 to June 1993
Skills
• Salesforce
• Business Development
• Sales Management
• ACCOUNTING MANAGEMENT
• Management
• Relationship Management
• Cold Calling
• Negotiation
• Branding
• Marketing
• Project Management
• Recruiting
• Pricing
• Sales Support
• Product Development
• Merchandising
• Microsoft Office
• Account Management
• B2B Sales
• CRM Software
• Outside Sales
• Public Relations
• Customer service
• Banking
• Front desk
• Microsoft Outlook
• Microsoft Excel
• Microsoft Word
• E-commerce
• Customer relationship management
• Research
• Business analysis
• Presentation skills
• Email marketing
• Event planning
• Quality assurance
• Analytics
• Microsoft Powerpoint
• Digital Marketing
• Cash handling (10+ years)
• Social Media Management
• Medical office experience
• High-end sales
• Med spa experience
• Medical terminology
• Customer service
• Sales
• Cold calling
• Front desk
• Account management
• Typing
• CRM software
• Retail sales
• Business development
• Live chat
• Clerical experience
• Customer relationship management
• Hospital experience
• Relationship management
• Recruiting
• Store management
• Banking
• Supervising experience
• Public relations
• Cash register
• Bookkeeping
• Hotel experience
• Interviewing
• Microsoft Access
• Analysis skills
• Microsoft Excel
• Communication skills
• Pricing
• Accounting
• Research
• Business analysis
• Distributed systems
• Event planning
• Quality assurance
• Software development
• Counterintelligence
• Documentation review
• Legal research
• Email marketing
• Management
• Time management
• Organizational skills
• Phone etiquette
• Sales management
• Financial management
• Lending
• Assistant manager experience
• Payroll
• Microsoft Dynamics GP
• Human resources
• QuickBooks
• Accounting software
• General ledger accounting
• Analytics
• General ledger reconciliation
• Driving
• Presentation skills
• English
• Intake
• Property management
• Balance sheet reconciliation
• Windows
• Microsoft Office
• Computer skills
• Accounts payable
• SAP
• Project management
• Software troubleshooting
• Power BI
• Microsoft Dynamics 365
• Guest services
• Hospitality
• Leadership
• Sales support
• Wireless sales
• Senior leadership
• Patient service
• EMR systems
• Microsoft Word
• Microsoft Outlook
Certifications and Licenses
Driver's License
Assessments
Filing & organization — Completed
February 2024
Arranging and managing information or materials using a set of rules Full results: Completed
Managing accounts in QuickBooks — Completed
February 2023
Using QuickBooks software to manage business financials Full results: Completed
Bookkeeping — Proficient
February 2023
Calculating and determining the accuracy of financial data Full results: Proficient
Customer focus & orientation — Proficient
February 2023
Responding to customer situations with sensitivity Full results: Proficient
Medical receptionist skills — Completed
March 2023
Managing physician schedules and maintaining accurate patient records Full results: Completed
Administrative assistant/receptionist — Completed
September 2023
Using basic scheduling and organizational skills in an office setting Full results: Completed
Case management & social work — Completed
April 2023
Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
Full results: Completed
Attention to detail — Completed
September 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Supervisory skills: Motivating & assessing employees — Proficient March 2023
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Customer service — Completed
September 2023
Identifying and resolving common customer issues
Full results: Completed
Sales skills — Completed
February 2023
Influencing and negotiating with customers
Full results: Completed
Spreadsheets with Microsoft Excel — Proficient
February 2024
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Office manager — Completed
February 2023
Scheduling and budgeting
Full results: Completed
Front desk agent (hotel) — Proficient
February 2023
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Management & leadership skills: Impact & influence — Completed March 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed
Analyzing data — Proficient
February 2023
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient
Written communication — Proficient
February 2023
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Management & leadership skills: Impact & influence — Completed January 2024
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
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