Customer Service Executive Director

Kari L. Romoser

918-***-**** • ad5mov@r.postjobfree.com

Tulsa, Ok

Professional Summary

Proven leader with extensive teaching, customer service, and public communications experience. Excellent interpersonal communication skills. Experienced in creating engaging programs and working with various client needs.Committed to providing an exceptional client experiences. Dedicated, hard working, self-motivated, great problem solver, calm under pressure. Excellent intrapersonal and team skills

Key Qualifications

• Team Player

• Communication Skills

• Time Management

• Problem Solving

• Collaborative

• Team Building

• Resourceful

• Flexible

• Organization

Work Experience

Nanny - 2012 – 2018

Tulsa, OK

• Supervised numerous children for extended periods of time

• Prepared balanced and healthy meals, closely adhering to parents instructions

• Picked up children from school and helped with their homework

• Created a safe, fun, secure and loving environment for children

•Household management and daily preparation

• Aided with bathing, dressing, teeth brushing to promote healthy personal hygiene Executive Director Big Brothers / Big Sisters 1993-1996 Shawnee, OK

• Case work

• Fundraising

• Hiring support staff

• Screening adult volunteers and children

• Trained by FBI and state law enforcement on everything pertaining to how to identify predator behavior and abuse

• Working in a fast-paced environment to the ever changing needs of stake holders. Receptionist Nanci Corp 1988-1989

Tulsa, OK

• Greeted clients in a personalized, friendly, and inviting manner

• First impression to all clients creating a positive impression of the company

• Answered client calls and direct office interactions

• Directed all calls to various staff and management

• Ordered office supplies

• Organized and maintained multiple office supply centers

• working in a fast-paced environment

• Ability to multi-task

• Strong organizational and time-management skill

• Computer proficient with the ability to use Microsoft Office Kari L. Romoser

Activities Director Colonial Estates Nursing Home 1983-1986 Tulsa, OK

• Planned out weekly activities for all residents

• Arranged for speakers and guests to engage the retirement community

• Looked for opportunities to scale efficiencies and new ways of working across multiple projects and environments.

• Developed and sustained deep client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities

• Preparing and presenting complex written and verbal materials, and defining resource requirements, project workflow, budgets.

Education

Bachelor of Arts May 1988

Oklahoma Baptist University;

Shawnee, OK

! Major: Communication Arts

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