IT Contractor and Software developer

Jeremiah Fritschle

Fort Walton Beach, FL

863-***-**** · ad5mms@r.postjobfree.com

Work Experience

**/** – present Quality Business Services Fort Walton Beach/Pensacola, FL

IT Contractor and Software developer

Complete general computer/n/w service calls, image PCs / servers, AD (Active Directory) management tasks, ID/Badge printer tasks, repair / maintain cameras/DVR systems, build Android/iOS/Windows apps for businesses and individuals in the Pensacola/FWB Beach area.

Complete projects/service calls:

Build/maintain various Windows/MacOS desktop applications and Android/iOS mobile apps.

Imaged, configured, and deployed Dell, HP, & Lenovo desktops and laptops for office and field service use.

Setup/configured/supported wired & Wi-Fi/Mi-Fi wireless networks for office & mobile locations.

Installed/configured POE IP cams and recording management SW to cover POS locations in a retail store and residential locations.

Activated, configured, & transferred needed files, etc. from old smart phones to new Android/iPhone phones.

Imaged, configured, deployed Lenovo workstations configured in a Windows 7 kiosk/thin client manner with HealthCast Qwik ACCESS SW/RF ID badge readers, & setup/trained users how to use them with their employee badges.

Sell/process various items via ecommerce sales (web sites, via eBay, Amazon, Facebook Marketplace, Craigslist, etc.).

10/22 – 12/22 Gulf Coast Treatment Center Fort Walton Beach, FL

IT Director

Completed general computer/n/w service calls, imaged PCs / servers, complete AD (Active Directory) management tasks, ID/Badge printer tasks, repair / maintain cameras/DVR systems, managed AD (Active Directory) user and computer accounts in a Windows server environment.

Managed Microsoft Office 365 accounts.

Provided onsite, telephone, and remote support of: computers, network equipment, video conference equipment, printers, smart phones (Android & iOS) and mobile communication devices, and phone system.

Replaced multiple server room UPS/battery backup units.

Repaired down cameras due to power supply problems.

Assisted with marking NVR footage as protected and exporting it to external storage media.

Installed/configured new Cisco Meraki 5G WAN router with FIRSTNET/AT&T 5G cellular service.

Monitored (with SolarWinds) / repaired maintained networks / servers (applications, domain controllers, storage servers) at multiple sites.

Repaired network printers and completed inventory/registration tasks.

Removed Xerox WorkCentre printers from use, removed hard drive to safeguard data, exported address book and device settings, configured new Xerox AltaLink printers, imported address book entries, updated network drivers and published via Windows server group policy.

Assisted with disassembly and transporting Xerox WorkCtre printer between facility locations and then assembled/configured on new location network.

Installed new Avaya VOIP phone system, related networking equipment such as a router and monitoring / remote access modem, and assisted telecom company with getting it online / configured.

Deployed Dell Chromebooks and enrolled / provisioned them for use in Google Chrome Enterprise and monitored users’ activities with GoGuardian.

10/04 – 08/11 FL Fish and Wildlife Conservation Commission Lakeland, FL

Distributed Computer Systems Analyst

Provided onsite, telephone, and remote support of computers, network equipment, video conference equipment, printers, air cards, Blackberry and mobile communication devices, and phone systems for the SW region of the state.

Imaged / configured new and serviced existing Dell servers and also Dell, Panasonic, Getac desktop, and laptop computers.

Installed / serviced all network Ethernet switches, routers, fiber optic cables, network / phone lines, Wi-Fi access points, and network printers, plotters, or multifunction devices.

Provided system backup services using Symantec / VERITAS Backup Exec and NetBackup.

07/04 – 09/04 Quality Business Services Lakeland, FL

IT Contractor

Imaged, configured, and installed new Compaq workstations for Verizon call centers in Tampa.

Completed IBM service calls for Red Lobster restaurants repairing point of sell devices and printers in the Tampa / Orlando area.

Performed general computer / network service calls for businesses and individuals in the Tampa / Orlando metropolitan area.

08/02 – 06/04 IBM Tampa, FL

Computer / Network Technician

Provided onsite computer, network, and printer support services primarily for Honeywell & Nokia.

Built and maintained all base PC O/S images and implementation procedures documentation.

Imaged and configured new or existing IBM & Dell laptop and desktop computers to deploy where needed.

Provided onsite technical support for all desktop and laptop computers.

12/00 – 07/02 TEKsystems (IT Contractor) Tampa, FL

Computer / Network Technician

Worked on various projects for organizations such as: IBM, Baycare, Verizon, Danka, Zurich, Avaya, Florida Power, Intermedia Comm., Sarasota County, Franklin Templeton, providing services such as:

Rollout projects: Imaged computers using Norton Ghost and customized them for individual user’s needs.

Help desk services: Assisted customers over the phone, in person, and remotely with problems of almost every type.

Installed / configured, relocated, new & used equipment such as network printers, workstations, laptops with docking stations, and corrected basic cabling issues (enabling / disabling / disabling data drops, etc.).

Worked with multiple UNIX and MS Windows databases to extract records and then filter, format, and import into newer databases.

06/00 – 09/00 Sasco Electric Cerritos, CA

Project Engineer (Disney Land, e Developments, & Carpenters Trust projects)

Assisted Data Department with contract job bids calculating hardware and labor estimates.

Developed and managed identification numbering schemes for data/voice/tv as-built diagrams and labels for cables, patch panels, and wall plates for hotels and office buildings.

Updated CAD blueprints with latest job changes and created new plotter prints.

Visited job sites to inspect cabling and related equipment to help ensure job accuracy.

02/98 – 04/00 The Sedona Group (IT Contractor) Pensacola, FL

Computer / Network Technician (IBM / State Farm Insurance project)

Installed / configured networking equipment Ethernet switches, hubs, and Cisco routers (2500 & 3600 series).

Installed / configured IBM NetFinity servers, various IBM model workstations, and ThinkPad laptops.

Installed / configured local and networked Hewlett Packard inkjet and laser printers.

Periodically trained new installers and assisted at troubled job sites.

Education

New Horizons Tampa, FL

MCSE (Microsoft Certified Systems Engineer) certification program

Pensacola State College Pensacola, FL

General Associate of Science major

High School Diploma

Completed MCSE (Microsoft Certified Systems Engineer) Courses

New Horizons Tampa, FL

2151 MS Windows 2000 Network and Operating System Essentials

2152 Implementing MS Windows 2000 Professional and Server

2153 Implementing MS Windows 2000 Network Infrastructure

2154 Implementing and Administering MS Windows 2000 Directory Services

1561 Designing a MS Windows 2000 Directory Services Infrastructure

1572 Implementing and Managing MS Exchange 2000

2126 Managing a MS Windows 2000 Network Environment

DCSE (Dell Certified Systems Expert) Certifications

Dimension, Optiplex, Precision (workstations), Latitude (laptops), PowerEdge (servers), and Laser printers

Technical Skills

HARDWARE: Desktops, laptops, tablets, POS systems, servers, air cards, hotspots, smart phones (iPhone, Android),VOIP phones, satellite terminals, Ethernet switches, routers, Wi-Fi access points, video conferencing equipment, laser/ inkjet printers, plotters, IP network cameras and related DVR devices or recording/management software (security/surveillance systems), keyless entry door and workstation access badge reader systems (magnetic, RFID, proximity, biometric), etc..

SOFTWARE: Microsoft Office/Office 365, MS Exchange, Outlook, Lotus Notes, terminal emulators (Rumba, Power Term, Attachmate), Norton Ghost, Sysprep, Altiris Deployment Solution, Remote Administration (Terminal Services, Tivoli, ZENworks, Remote Desktop, TightVNC, & Remote Administrator), Active Directory Users and Computers, SMS and System Center Configuration Manager / Microsoft Endpoint Manager, Citrix XenDesktop, Safe boot drive encryption, SolarWinds, PowerShell, and many other commonly used applications or utilities.

O/S: MS Windows (all common versions), Windows Server (all common versions), Novell NetWare 3.12-5, OS/2 Warp, UNIX, Linux (common distributions), Android, and Apple (macOS, iOS, iPadOS).

S/W Dev: Visual Studio IDE, VS Code, Android Studio, Notepad++, IntelliJ,Xcode, VMware, VirtualBox, .NET, ASP.NET, .NET Framework, Windows Forms, WPF, UWP, C#, Xamarin, Blazor, C, C++, CMake, Perl, Rust, JaJavaScript, Type Script, Node.js, HTML, CSS, SCSS, PHP, REST, Bootstrap, WordPress, Python, Java, Go, Kotlin, Visual Basic, ZAML, YAML, JSON, XML, .MD, OOP, SQL, MySQL, NoSQL, Mongo DB, Mongoose, API, Web Services, Apache Hadoop, Data Structures, Cloud Architecture, Master Data Management (MDM), Infor, Azure, Amazon Web Services (AWS), Git, GitHub, Gitlab, BitBucket, CVS, Netfify, Apache Subversion, Selenium, Google Test, Unit Testing, JIRA, Docker, Kubernetes, computer vision, image processing, object recognition, Tensor Processing Unit (TPU), Unity, Unreal Engine, Epic Games Launcher, agile, waterfall, scrum, DevOps, Chef, UML,Terraform, CI/CD, Puppet, Confluence.

https://github.com/qbss

Volunteer work

Choctawhatchee High School Fort Walton Beach, FL

Assist with setting up/staffing/breaking down food concessions at football game events.

Bernie Lefebvre Aquatic Center Fort Walton Beach, FL

Assist with swimming lessons related activities.

Apex Shows and Events Pensacola, FL

Assist with setting up/managing/running events such as running check-in/ticket booths, setting up/managing entertainment items such as bouncy bounce houses, food truck areas, stages, POS tablets, etc.

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