Medical Receptionist Entry-Level

SHEMAR JOHNSON

Bronx, New York *****

347-***-**** ******.*******@*****.***

OBJECTIVE: To obtain an entry-level position in my field of study. EDUCATION

Monroe College, Bronx NY

Associates in Applied Science June 2018

Major: Medical Administration

MEDICAL RECEPTIONIST

Patient-focused, detail-oriented and computer-savvy medical receptionist. Personable and courteous in all interactions with patients and team members and skilled at anticipating physician and practice needs.

Effective in handling office and administrative tasks within busy,multiphysician practices.

Expedient in processing patient check-in/check-out, verifying insurance and collecting third-party claims.

Efficient in managing appointment scheduling, patient records, medical billing and financial information.

EXPERIENCE

Endoscopy Center Of New York(Manhattan,NY)

• Medical Receptionist, September 2021 to Present

Greet Patients and assisting them. Scheduling and confirming appointments for patients, maintaining records and accounts. Answering phones, or referring any inquiries. Monitor stocks and supplies at the medical facility. New York Health & Hospital, Vaccination Site(Bronx,NY)

• Support Staff Registrar(EPIC), January 2021 to September 2021 Serves Patients by greeting, welcoming and directly them appropriately. Ensuring that operations runs efficiently by performing administrative tasks such as scheduling patients for an appointment to get the vaccine, screening patients, and also working side by side with clinical leads to ensure that the patient is getting the correct dose for the vaccine. Walgreens Pharmacy (Bronx,NY)

• Pharmacy Technician, July 2019 to August 2021

Perform accurate calculations, prepare and distribute patients medications. Work with patients to obtain health and medication history. Manage pharmacy inventory. Confirm and process third party billing claims and assist with prior authorization.

EXPERTISE

• Medical Office Procedure, Computer Programs: MS Office

• Insurance Verification

• Patient Relations, HIPAA Rules and Regulations

Achievement Highlights

• Improved the organization of patient files and practice records, instituting new systems that saved time, minimized errors.

• Maintained patient program, ensuring accuracy on data entry and tracking of 300+ patients and their follow-up schedules.

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