Customer Service/Bartender
Resume:
BK Brittney
Krebs
OBJECTIVE
Experienced Customer Service
professional with a proven track record
of delivering exceptional service and
satisfaction. Skilled in problem-solving,
communication, and building rapport
with customers to ensure positive
interactions and lasting relationships.
SKILLS
LANGUAGES
CONTACT INFORMATION
ad5mle@r.postjobfree.com
Minden, Nevada
EXPERIENCE
NIGHT AUDITOR SEP 2023 - APR 2024
HOLIDAY INN EXPRESS HOTEL. MINDEN, NV.
BARTENDER AUG 2022 - MAY 2023
THE FRENCH BAR. MINDEN, NV .
SERVER SEP 2021 - AUG 2022
KATIE’S AT CARSON VALLEY INN. MINDEN, NV.
BARTENDER/ COCKTAIL SERVER JUL 2017 - NOV 2020
THE NUGGET CASINO. CARSON CITY, NV.
KEY CARRIER/ FRONT END MANAGER FEB 2009 - JUL 2015 SAVEMART SUPERMARKETS. CARSON CITY, NV .
EDUCATION
ADVANCED DIPLOMA AUG 2001 - JUN 2005
CARSON HIGH SCHOOL. CARSON CITY, NV.
MEDICAL ADMINISTRATIVE ASSISTANT APR 2024 - PRESENT ULTIMATE MEDICAL ACADEMY. TAMPA, FL (ONLINE).
Customer Service
Effective communication
Multitasking
Leadership
Problem Solving
Computer skills (Microsoft)
English Advanced
Performed nightly audits to reconcile accounts, ensuring accurate financial reporting. Conducted check-ins/check-outs, ensuring guest satisfaction and resolving any issues promptly.
Responsible for security procedures, monitoring surveillance cameras and ensuring property safety.
Conducted end-of-day accounting duties, including balancing revenue and preparing reports.
Strong customer service skills in providing personalized recommendations and creating a welcoming atmosphere.
Ability to multitask during busy shifts while maintaining high levels of customer service.
Skilled in preparing and serving diverse cocktail and drink options to guests. Provided exceptional customer service, resulting in high customer satisfaction and repeat business.
Provided exceptional customer service in a fast-paced restaurant setting. Efficiently handled multiple tables while ensuring accuracy and timeliness of orders. Maintained a clean and organized work area, adhering to food safety standards. Demonstrated strong communication skills by effectively conveying menu information and answering customer inquiries.
Trained new staff on restaurant procedures and menu items for optimal performance.
Familiar with POS systems and accurately processing transactions for customer orders.
Proficient in creating and serving a wide range of cocktails for diverse clientele. Knowledgeable in bar equipment, recipes, and liquor brands for efficient service. Trained in providing top-notch customer service, building rapport with guests, and resolving issues promptly.
Adhered and followed all of Nevada-Gaming rules and regulations, and verified proper identification.
Conducted opening and closing procedures, ensuring store security and adherence to policies.
Managed front end operations, including cash handling and supervising staff, ensuring customer satisfaction.
Trained team members on policies and procedures for efficient store operation. Oversaw scheduling and staffing, maintaining a positive work environment and resolving customer issues.
Implemented strategies to improve front end efficiency and drive sales growth. Assisted in inventory control and completed weekly ad change in a thorough and timely manner.
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