Customer Service Business Development

RICHARD BEEPATH

Lp# ** Jerningham Junctions Road Cunupia

(1-868-***-**** · ***************@*****.***

SUMMARY

HIGHLY-MOTIVATED EMPLOYEE WITH DESIRE

TO TAKE ON NEW CHALLENGES. STRONG WORK

ETHIC, ADAPTABILITY AND EXCEPTIONAL

INTERPERSONAL SKILLS. ADEPT AT WORKING

EFFECTIVELY UNSUPERVISED AND QUICKLY

MASTERING NEW SKILLS.

SKILLS

• ORDER TAKING

• OPENING AND CLOSING PROCEDURES

• MENU KNOWLEDGE

• FOOD PREPARATION

• FOOD STORAGE

• ALLERGY UNDERSTANDING

• BUSINESS DEVELOPMENT

• REVENUE GENERATION

• CUSTOMER SERVICE

• SALES FORECASTING

• ACCOUNT MANAGEMENT

• CLIENT SERVICE

• PRODUCT AND SERVICE KNOWLEDGE

• SALES EXPERTISE

EXPERIENCE

[JULY 2023] – [CURRENTLY]

CUSTOMER SERVICE/ FOOD HANDLER

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TRIPLE ‘S’ BESS DOUBLES

• Stocked supplies such as food items, beverages and paper goods.

• Followed health and safety standards for proper

food handling techniques.

• Operated kitchen equipment including slicers,

mixers, grinders and blenders.

• Packaged take-out orders with appropriate

condiments and sides when necessary.

• Cleaned and sanitized food preparation areas,

equipment, utensils, dishes and silverware.

• Demonstrated knowledge of menu items in order to answer customer questions accurately.

• Maintained a safe working environment by

adhering to all sanitation protocols.

• Performed additional tasks assigned by chef or

supervisor.

• Prepared ingredients for cooking including

portioning, chopping, and storing food before use.

• Ensured that all health regulations regarding food handling were followed during preparation process.

• Carried out routine maintenance on kitchen

appliances such as dishwashers and stoves.

• Disposed of leftover food following health code

guidelines.

OCTOBER 2016 – DECEMBER 2023.

SALES REPRESENTATIVE/ DRIVER

SHEIK LISHA LTD

• Developed and maintained relationships with

existing clients to ensure customer satisfaction.

• Managed inventory levels by ordering sufficient

stock for each account.

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• Reviewed monthly performance against targets set by management team.

• Created detailed reports on daily, weekly, and

monthly sales activity.

• Answered inquiries from prospective customers

regarding features of products and services offered.

• Maintained accurate records of all sales and

prospecting activities.

• Developed key customer relationships to increase sales.

• Presented products and services to prospective and existing customers to meet client needs.

• Placed orders and answered customer questions in- person, through email and over phone to maximize

customer service.

• Performed routine maintenance on trucks such as

checking fluid levels, replacing filters, and

lubricating moving parts.

• Reported any incidents involving the truck or its cargo to management immediately.

• Delivered packages to customers in a timely and

efficient manner.

EDUCATION

JUNE 2006

CARIBBEAN SECONDARY EDUCATION

CERTIFICATE (CSEC)

TRANQUILLITY SECONDARY SCHOOL

PORT OF SPAIN.

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