Ericka Vazquez
Bastrop, TX *****
**************@*****.***
Independent worker with high energy and great communication skills, Reliable and friendly professional.
Authorized to work in the US for any employer
Work Experience
Bartender
Spectrum Concessions - Austin, TX
July 2023 to Present
• Taking beverage orders from guest
• Accept guest payment, process credit card changes and make changes.
• Clean bar area
Secuirty Guard
Seraphim Security - Austin, TX
February 2022 to Present
• Patrolling and monitoring activities on the company’s premises to ensure the environment is safe and secure.
• Investigate security breaches, incidents, and other alarming behavior.
• Controls traffic by directing drivers.
• Greeting staff, guests, and vendors in a courteous and attentive manner.
• Secure all doors, windows, and exits, depending on shift Asset Protection Detective
Macy's - Austin, TX
February 2022 to Present
• Manage safety & security programs for stores
• Manage internal and external theft and inventory losses.
• Conduct interviews and investigations when necessary
• Responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance.
• Monitored CCTV surveillance systems and prepared reports in case of any issues. Favor Runner
Favor - Bastrop, TX
September 2020 to Present
• Completed food deliveries in a timely manner and guaranteed customers received a positive experience.
• Good knowledge of local routes and ability to deliver product in the fastest manner possible.
• Capable of operating quickly and efficiently.
Warehouse Worker
Durcon, Inc - Taylor, TX
May 2020 to September 2020
• Counting and confirming inventory.
• Ensuring cleanliness, tidiness and safety of work environment
• Inspecting inventory for damage and faults.
• Marking and labeling stock.
• Loading and wrapping stock on pallets.
Maid/Housekeeping Cleaner
Dust N Scrub - Bastrop, TX
October 2019 to September 2020
I'm currently working with a cleaning service business here in Bastrop, Tx. My job duties include:
• Ensure spaces are prepared for the next day by taking out trash, tidying furniture and dusting surfaces
• Sweep and mop floors and vacuum carpets
• Wash and sanitize toilets, sinks and showers and restock disposables
• Wipe mirrors and windows
• Washed Dishes
• Provided friendly service to employers, guests, and clients Janitorial Worker
Compass Group - Bastrop, TX
February 2020 to June 2020
• Collect and dispose of trash in classrooms
• Wash walls, windows, furniture, baseboards and other items to maintain a clean, safe environment.
• Dust and mop solid floors
• Seek out other areas that require extra cleaning. BDC Representative
Covert Chevrolet - Bastrop, TX
March 2018 to October 2019
My responsibilities as a BDC was helping the Sales Specialist by making outbound calls to potential customers who inquired about a vehicle, answering questions, setting appointments. I received commission for the sold units on appointments I made. Call Center Agent
All Web Leads, Inc. - Austin, TX
July 2017 to March 2018
• Engage in inbound/outbound calls, ask qualifying questions, encourage a talk with an agent
• Engage in follow up calls, inquire about the experience, ensure needs were met Front Desk Receptionist
Best Western - Bastrop, TX
November 2016 to April 2017
• Greets, registers, and assigns rooms to guests
• Answers calls, makes reservations, transfers calls to guest rooms
• Demonstrates knowledge of local attractions and provide clear directions to popular destinations. Provides written directions and maps where necessary
• Collects payment of Guest Bills
• Always adhere to all company policies and procedures Education
Certificate in Cosmetology
Baldwin Beauty School - Austin, TX
September 2020 to April 2021
High school or equivalent in Basics
Bastrop High School - Bastrop, TX
2008 to 2012
Skills
• Friendly attitude, quick learner, positive energy, good communication skills, acting as a team player, and self-confidence (1 year)
• Call Center
• Customer Service
• Receptionist
• Customer Service Skills
• Microsoft Word
• Filing
• Scheduling
• Microsoft
• Custodial Experience
• Commercial Cleaning
• Telemarketing
• Cold Calling
• Custodial Experience
• Telemarketing
• Cold Calling
• Commercial Cleaning
• Cleaning Experience
• Outbound Sales
• Inside Sales
• Security
Certifications and Licenses
driver's license