Administrative Assistant Operations Manager

CAREER EXPERIENCE

BAR MANAGER

Cue and Cushion, Hooksett NH -- October 2009 through July 2023

• Manage business aspects of the bar, such as keeping current liquor license, negotiating supplier contracts, taking inventory, reordering supplies, managing budgets, and setting business goals.

• Hire and train staff to provide excellent service to patrons.

• Creates effective schedules and quickly resolving conflicts to ensure that bar is well staffed during peak hours.

• Sets and enforces quality and safety controls.

• Diffuses tense situations between patrons or staff members to prevent possible safety or legal issues, ejecting unruly patriots if needed.

ADMINISTRATIVE ASSISTANT

Leitner Enterprise -- September 2005-August 2009

• Scheduled and coordinated meetings and appointments between business management and clients.

• Prepared and filed financial reports as assigned by management.

• Assisted with general administrative tasks and projects, which resulted in a positive impact on the company’s overall performance.

• Maintained office equipment, greeted clients and visitors, performed routine clerical tasks. OPERATIONS MANAGER

Madison Properties -- January 2003 through August 2005

• Coordinated all property management, maintenance, development, and construction activities associated with the daily operations of 4 properties to ensure increased revenue and general performance is in line with company policy and standards.

• Prepared and completed all daily paperwork for leasing, maintenance operations, and all accounting including accounts payable, receivable, and payroll.

• Reported property income, billed monthly charges and utilities while collecting and maintaining zero delinquency.

• Motivated, engaged and coached a team of direct reports to effectively market, lease, and operate at all levels. RESIDENT MANAGER

Wellington Terrace Apartments – December 1987 through August 2005

• Built and maintained a thriving community of 135 apartment units that catered for resident service needs and expectations.

• Developed and maintained strong relationships with property owners, tenants, vendors, and contractors.

• Responded in a timely manner to tenants’ needs to meet lease obligations.

• Support management by preparing regular ownership reports, budgets, and other reports as assigned.

• Managed administrative tasks, including work orders, service requests, rent and expense payments, property maintenance, and vendor compliance requirements.

• Supervised a team to support in overall administrative responsibilities in order to deliver quality service. SUSAN HAYWARD

603-***-**** **********@******.***

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