Laura (Thacker) Hart ** Chestnut Ridge Court - Cartersville, Georgia 30121
Cell: 770-***-****
PROFESSIONAL OBJECTIVE
Acquire a position that utilizes my computer abilities and other administrative skills to support the organization in reaching revenue goals and increasing market share.
QUALIFICATION SUMMARY
•Organized, thorough, and detail-oriented.
•Strong skills in written, verbal and interpersonal communication.
•Proficient in all Windows Office applications and other computer based programs for the Distribution Industry (Oracle) and (Salesforce).
•Experienced in working within a team environment.
•Able to prioritize and multi-task to complete multiple projects in a fast-paced environment on time and within budget.
EDUCATION
Bachelor of Science in Business Administration, Shorter College - Rome, Georgia
EXPERIENCE
FISERV, INC., f/k/a FIRST DATA, f/k/a TASQ TECHNOLOGY - Marietta, GA;
Relationship Manager, Client Services Advisor; 2010-2020
·Managed 50+ accounts within the Financial Technology Programming and Hardware Distribution Channel with clients in banking (Capital One, BBVA Compass Bank, The Independent Bankers Bank and Morgan Stanley), as well as independent sales organizations (ISO’s).
·Assured client satisfaction by maintaining overall operational relationship with the internal support teams to align business objectives to meet the needs and service expectations of the Clients.
·Facilitated the set-up and programming for the fulfillment of orders within the hardware distribution environment (supply chain) for credit/debit units and remote deposit capture units.
REGIONS BANK – Cartersville, GA
Business Banker, Associate VP; 2007 -2009
·Capture and close new loans up to $5MM by evaluating financials. Secure business deposits.
·Maintain and strengthen current relationships and develop new business through various channels such as cross sales, working referrals, and active participation in ongoing sales campaigns.
SUNTRUST BANK f/k/a NATIONAL BACK OF COMMERCE – Cartersville, GA
Loan Officer/ Business Banking Relationship Manager; 2006-2007
·Achieved and surpassed sales goals in deposits, loans, and referrals by developing and executing relationship plans by assessing customer needs and recommending financial services to insure customer goals.
•Generated, maintained and serviced profitable business/retail relationships and making referrals to specialized bankers such as mortgage originators and investment planners.
•Educated customers on automated service options available.
NATIONAL BANK OF COMMERCE – Cartersville, GA
Executive Assistant to City President; Business Banking Para-lender; 2003 - 2006
·prepared all business loan documents and executed loan closings and subsequent recordings.
•Compiled and distributed all sales reports for the NW Ga. area.
•Supported the retail operations as a Financial Services Representative. Capabilities included customer account maintenance and successful resolution of all related customer inquiries.
PROFESSIONAL AFFILIATIONS
Women in Cable and Telecommunications
•Board of Directors, 1997-2003
•Atlanta Chapter President, 2002-2003
Cable & Telecommunications Association for Marketing, 2000–2003
United Way of Bartow County
•Board of Directors, 1999 – 2004
•President – Executive Board, 2003/2004
Cartersville-Bartow Chamber of Commerce,
•Ambassador & Committee Chairperson, 1999 – 2006
Rotary Club of Etowah, 2004-2008
PERSONAL REFERENCES
Patrice Rivet
Sales Manager
Baush Health
Sandra Conway
Senior Manager, Product Management
COMMSCOPE, Inc.
James Watson
Hardware Manager
Valvoline, Inc.
Anna Mortensen
Director, Client Service & Site Leader
Fiserv, Inc.