Change Management Six Sigma

RAFAEL CLASS II, MBA

https://www.linkedin.com/in/rclassii 386-***-**** *******@******.***

OBJECTIVE

Passionate and certified leader in Diversity, Equity, and Inclusion (DEI), equipped with a robust background in Change Management, Six Sigma, and Lean Six Sigma methodologies. Proven track record of orchestrating impactful DEI initiatives tailored to the unique needs of higher education institutions. Skilled in developing and executing innovative Lean Six Sigma programs that lead to exceptional results and sustainable financial growth. Proficient in navigating diverse market segments and industries, ready to spearhead transformative DEI strategies within academic environments EDUCATION

University of the Southwest Hobbs, NM

Master of Business Administration (MBA) December 2020 Strategic Leadership

Nyack College Nyack, NY

Bachelor of Science in Organization Management December 2018 Change Management

EXPERIENCE

RAFAEL CLASS II LLC Lovington, NM

CEO Change Management Consultant September 2019 - Present

• Spearheaded various vital accomplishments that propelled sustainable growth

• Pioneer in implementing change management methods, prioritizing DEI strategies

• Tailored DEI programs elevating a culture of belonging and inclusiveness

• Implemented foundational processes and optimized business operations

• Produce unique, strategic vision and foresight that anticipates trending capabilities MORRIS BROWN COLLEGE Atlanta, GA

Adjunct Professor January 2021 - Present

• Fostered a supportive learning environment by utilizing active listening with empathy and understanding

• Experienced in providing encouragement and personalized assistance tailored to learning styles

• Implemented a positive & inclusive environment where students are valued, respected, & empowered

• Committed to promoting a culture of collaboration and mutual respect among colleagues, encouraging open dialogue

• Leveraged interpersonal skills to inspire & mentor students, cultivating a sense of trust, camaraderie, and purpose TURNER JOB CORP Albany, GA

Academic Supervisor June 2023 - October 2023

• Implemented effective weekly academic plans, fostering a structured learning environment

• Led a diverse team of twenty-eight professionals with empathy, strategic productivity, and morale

• Demonstrated critical thinking skills to address academic issues while considering the diverse needs of students

• Promoted inclusivity and diversity within the academic community by encouraging open communication and respect

• Collaborated with faculty and stakeholders to create innovative strategies for a culture of continuous improvement JP STONE COMMUNITY BANK Hobbs, NM

Senior Credit Risk Analyst October 2021 - July 2022

• Demonstrated expertise in developing and implementing innovative risk management strategies

• Championed cross-functional teams in analyzing, forecasting, and mitigating credit risks

• Enhanced risk assessment methodologies, resulting in optimized risk-adjusted returns and improvements

• Led initiatives to streamline credit origination processes, integrating automation & predictive modeling

• Established relationships with stakeholders, collaborating to prevent exposure in dynamic market conditions MCALISTER'S DELI Hobbs, NM

General Manager August 2020 - October 2021

• Developed data-driven strategies to drive growth and maximize profitability

• Mastered assessing market trends, competitor activities, and customer insights leading to profits

• Led cross-functional teams, promoting collaboration and inspiring a culture of innovation and excellence

• Optimized operations and processes and performed efficient systems to improve organizational performance

• Amplified critical thinking skills, focusing on identifying opportunities for improvement FOUR KINGS AUTO GROUP Remote

Financial and Insurance Manager March 2018 - April 2021

• Developed and accomplished innovative financial strategies to maximize profitability and mitigate risk

• Analyzed market trends and forecasted financial outcomes to drive informed decision-making

• Utilized leadership skills in cross-functional teams to achieve objectives with exceptional results

• Leveraged advanced data analytics to identify opportunities for performance improvement and cost savings

• Established communication skills in presenting complex information to stakeholders CERTIFICATIONS

• Lean Six Sigma Master Black Belt Management & Strategy Institute Cred. ID 206886946

• Change Mgmt. Specialist (CMS) Management & Strategy Institute Cred. ID 206-***-****

• Organizational Leadership in DEI Rice University Cred. ID C34NLTV9PEX4

• Leading for DEI in Higher Education University of Michigan Cred. ID XTNDSFZZWW5E

• Human Rights Specialist US Institute of Diplomacy & Human Rights Cred. ID 56557720

• Lean Six Sigma in Healthcare CertiProf International Cred. ID CS124I594

• Lean Six Sigma Black Belt CertiProf International Credential ID CS123I588

• CRC Software Certification Credit Repair Cloud Cred. ID 18602999

• Certified F&I Manager F&I Training Cred. ID Rafael Class II SKILLS

• Strategic Leadership • Microsoft Suite • Google Suite

• Analytical & Critical Thinking • Conflict Resolution • Influential & Persuasive

• Raising Capital • Coaching and mentoring • Workshop Facilitation

• Organizational Restructuring • M & A Integration • Metrics & Feedback Analysis

• Emotional intelligence • Bilingual - English & Spanish • VoC Specialist

• SQL • Agile • Process Improvement

• 5S and Visual Control • Statistical Process Control • Forecasting

• Strategic Planning • Hoshin Kanri Strategist • Root Cause Analyst

• Minitab • Implementation • Supply Chain

• Data Analysis • Change Impact Analysis • Risk Ass. and Mitigation

• Stakeholder Engagement • Comm. Planning & Execution • Cross-functional Collaboration

• Training Program Design • Employee Engagement • Problem-Solving

• Continuous Improvement • Project Management • Conflict Resolution

• Change Mgmt. Strategy Dev. • Adaptability & Resilience • Recruitment REFERENCES

• Cory Potter Elon University 407-***-**** *************@*****.***

• Jamila Wright Nyack College 845-***-**** **************@*****.***

• Cynthia Dorsey Westchester Community College 914-***-**** **************@***.***

• Raphael C. Jackson Albany State University 407-***-**** ***************@*****.***

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