PALM BAY, FL *****
ad5m9f@r.postjobfree.com
Margerie Rosa Diaz
SKILLS
Decision making and Problem-solving, Time management, Interpersonal and Organizational skills, Multitasking, Able to work under minimal supervision and under pressure remaining calm, Workflow optimization and team player, Computer and typing skills, 40 wpm, Willingness to learn, Knowledge of operations and standard office equipment, Report and documents preparation, Bilingual (English/Spanish).
EXPERIENCE
Brevard Tax Collector, Palm Bay, FL
Specialist/Customer Service
June 2020 – Present
Responsible for the collection of taxes assessed upon real state and personal property of the County.
Answer questions and provide advice to the public.
Responsible for examining motor carrier permits, registrations, insurance, vehicle identification numbers, and titles.
Ensure documents authenticity.
Issue stickers and license plates as well as Identification cards and driver licenses.
Type title liens and create salvage, duplicate or repossession titles.
Operate specialized equipment.
Collect prescribed fees.
Search files, databases or references material to obtain information.
Enter information into database or software programs.
Premier Cabinets, Palm Bay, FL
Office Assistant
October 2019 – March 2020
●General data entry.
●Create, maintain, update and retrieve electronic and hard copy files from the company filing system,
●General clerical duties including photocopying, fax and scanning forms.
●Generate emails.
Paradise Service Center, Palm Bay, FL
Office Assistant
November 2016 - October 2019
●Responsible for answering phone calls and greeting guests.
●Address inquiries about the company and maintain lobby areas.
●Create and maintain files, update accounts and collect payments.
●Send emails and faxes.
●Coordinate mail flow in and out the office.
●Create documents for different departments.
●Assisting in preparing simple tax return forms.
●Teach students how to operate a car as well as safe driving techniques.
EDUCATION
Universidad de Puerto Rico, Recinto de Carolina, PR
Associate degree 1999
Major: Business Administration
Minor: Office Systems
LICENSES AND CERTIFICATIONS
Florida Notary Public (Commission expires on January 28, 2024)
Microsoft Word
REFERENCES
Available upon request.