Medical Assistant Customer Service

Leilani Gordon

Data entry

Auburn, ME *****

***********@*****.*** - 207-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

PSS/ CRMA

Schooner Estates Retirement Community - Auburn, ME - August 2015 to Present Responsibilities

Companionship, tending to residents with their needs, med pass Caregiver

Comfort Keepers - August 2013 to October 2015

Responsibilities

My day to day duties consists of house chores, cooking, driving patients to and from appointments and stores. Freight Team Associate

The Home Depot - Auburn, ME - April 2013 to December 2014 Responsibilities

Help customers if needed on the floor. Sort and stage freight. Stock the shelves and organize. Eye Care Advisor/Medical Assistant

Lens Crafters - San Diego, CA - March 2012 to October 2012 Greet patients, tag frames for pricing, consult with patients on proper frames and lenses

• Measure pupil distance for proper fitting of glasses and accuracy of lenses

• Measure patient blood pressure and notify doctor of any abnormalities

• Assist with eye examinations, scheduling appointments, and follow up with patients Medical Assistant Externship

Chula Vista Physician's Group - Chula Vista, CA - March 2011 to April 2011 Answered multi-line phones, scheduled appointments and inpatient and outpatient procedures

• Provided quality patient care and addressed patient questions and concerns

• Utilized ICD-9 and CPT coding procedures and processed insurance claims

• Measured vital signs, obtained and recorded patient history

• Prepared and maintained examination and treatment areas

• Assisted with examinations and minor procedures

• Instructed patients with special needs

Sales Associate

Burlington Coat Factory - Chula Vista, CA - 2010 to 2010 2010)

• Provided customer service and addressed customer questions and concerns

• Assisted with incoming freight shipments

• Handled customer purchases and sales

Sales Associate

The Children's Place - National City, CA - 2009 to 2009 2009)

• Providing customer service and addressing customer questions

• Responsible for generating new sales and customer purchases Sales Representative

B.H. Multi - Virginia Beach, VA - 2002 to 2007

Provided customer service and addressed customer questions and complaints

• Generated new sales through promotion of products

• Managed inventory and new products launched

EDUCATION

Diploma in Medical Assistant

Kaplan College - Chula Vista, CA

2011

Diploma

Tallwood High School

2004

CERTIFICATIONS

CRMA

October 2015 to October 2017

ADDITIONAL INFORMATION

SKILLS SUMMARY:

• BLS for healthcare providers

• HIPAA & OSHA trained

• Knowledge of clinical and laboratory Procedures

• Measuring vital signs Medical emergencies

• Safety in the medical environment

• Excellent teamwork skills

• Medical terminology, Pathophysiology pharmacology, anatomy and physiology

• Knowledge of clinical and laboratory procedures

• Performing injections, skin puncture and venipuncture

• Front office operational functions, office procedures, bookkeeping, insurance processing, performing insurance coding for application to insurance billing systems

• Flexible and versatile

• Complementary and alternative medicine

• Handling office emergencies

Contact this candidate