Ty’Liyah Etchison
Email: *********@******.*** Phone: 678-***-****
Objective:
Dedicated and adaptable professional with a diverse background in customer service, food service, and retail. Seeking to leverage my skills and experiences to contribute to a dynamic team in a customer-focused role.
Education:
Fort Valley State University August 2021-current Work Experience:
Sunny's Beauty Supply Conyers, GA February 2023 to September 2023
- Managing transactions with customers using cash registers.
- Scanning goods and ensuring pricing is accurate.
- Issuing receipts, refunds, change, or tickets.
- Cross-selling products and introducing new ones. Seashells Seafood Restaurant Warner Robins, GA September 2021 to May 2022
- Resolving customer complaints, guiding them, and providing relevant information.
- Closing or cashing out the register at the end of the day.
- Overseeing customer order completion.
Starbucks Nashville, TN January 2020 to May 2020
- Adherence to store operating policies and standards, encompassing quality product preparation, cash handling, and store safety.
- Engage with customers, understand their needs, and communicate clearly and pleasantly.
- Prepare food and beverages following standard recipes and customizing orders as required
(e.g., adjusting temperature, ingredient quantities, or substitutions). Verescence Conyers, GA May 2019 to August 2019
- Ensure and maintain high-quality standards in the glass manufacturing process.
- Identify and resolve issues to achieve the production of high-quality glass products.
- Drive continuous improvement in scheduled manufacturing runs. McDonald's Covington, GA May 2017 to January 2019
- Order-taking and issue resolution.
- Adherence to cleaning and sanitation procedures.
- Quick and efficient work to meet service times.
- Multitasking, including order taking and food preparation. Skills:
- Customer service - Problem-solving
- Food preparation - Communication
- Cash handling - Quality assurance
- Multitasking