Customer Service Data Entry
Resume:
DIANN
ALEXANDER
*************@*****.***
https://www.linkedin.com/in/diann-alexander-5182771b0 OBJECTIVE
Experienced retail sales manager with a proven track record of success, committed to delivering exceptional customer service and cultivating brand strength for growth. Eager to apply my skills and challenge myself in the next step of my career. EDUCATION
Associates Degree Gemological Institute of America NOVEMBER 1999
Major: Retailing and Retail Operations
EXPERIENCE
Data Entry Clerk & Receptionist TWFG Insurance Services MARCH 2019 – OCTOBER 2022
• Accurately enter data into systems from various sources
• Conduct regular data verification and review for accuracy and completeness
• Ensure high levels of speed and accuracy in data entry tasks to meet standards
• Provide administrative support to various stakeholders across multiple departments
• Utilize Microsoft Office Suite and SharePoint to conduct administrative duties Founder & Manager Paws & Claws Pet Sitting
MAY 1998 – FEBRUARY 2018
• Serve as primary point of contact for clients, scheduling services and providing customer service support
• Recruit, hire, train, and supervise a team of pet sitters, ensuring quality service
• Develop and implement operational policies and procedures to streamline workflows and maintain high quality of service
Sales Manager Donoho’s Jewelers
SEPTEMBER 1983 – DECEMBER 1994
• Recruit, train, coach, and manage a team of sales representatives to ensure high performance
• Establish sales targets and objectives on a regular basis to meet company goals
• Conduct regular and consistently accurate inventory of all sales assets SKILLS
• Microsoft Office Suite
• SharePoint
• Sales Management
• Inventory Management
• Customer Service
• Communication
• Retail Operations
• Attention to Detail
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