Customer Service Crew Member

Brittney Weaver

Sun Prairie, WI *****

(***) *** - 9649

*****************@*****.***

Education

Healthcare Administration Training Program, Urban League of Greater Madison 2023 Coursework to include:

● Medical Terminology, Insurance Concepts, Epic/Healthlink Prelude & Cadence Software Practice Lafollette High School June 2012

Work Experience

Cashier, Pick n Save 11/22 - Present

● Complete all sales transactions, returns, price adjustments, and apply in store/manufacturer coupons

● Provide excellent customer service by answering all questions and escorting customer to the correct item location in store

● Merchandise register L’s, and additional front end displays

● Educate customers on sales, promotions, and the benefits of the store membership card

● Assisted with store freight and put away

● Acted as a courtesy clerk returning all carts to home location Crew Member, Culver's 9/21 – 9/22

● Acted as first and last point of contact

● Operated register, took orders, and processed payments

● Promptly ran customer orders out to their car and verified contents

● Safeguarded cleanliness standards to include all surface areas, soda fountain, dining area, lobby, floors, and restrooms

Crew Member, McDonald’s 04/14-5/22

● Utilized problem solving abilities to resolve customer complaints to satisfaction

● Excelled in a fast-paced environment assembling sandwich orders for in-house, mobile, take-out and delivery according to set guidelines

● Rinsed, cleaned dishes, and loaded a commercial dishwasher nightly