Customer Service Inventory Management
Resume:
NANCY JUAREZ
Whittier, CA ***** 562-***-**** ad5m68@r.postjobfree.com
Summary
Attentive supervisor with 10 years of experience guiding top-quality talent. Qualified in managing staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster superior customer service standards by coaching team members to effectively address customer concerns and communicate with tact and diplomacy.
Skills
Team management
Training and development
Skilled multi-tasker
POS systems
Customer Service
Experience
Merchandiser 04/2022 to Current
Sams Club Distribution La Habra, CA
Arranged items in favorable positions and areas of store to attract customers and optimize sales.
Displayed appropriate signage for products and sales promotions.
Printed labels and tags for for-sale merchandise.
Read orders to obtain item numbers and located merchandise in bins or on shelves.
Cleaned and organized display cases, shelves and aisles.
Maintained weekly scan right policy to minimize loss from inaccurate pricing.
Maintained accurate inventory data by identifying and correcting pricing discrepancies.
Reordered stock to replenish inventory without interruption to production
Shipping Clerk 03/2020 to 12/2021
Elite Comfort Solutions 105 North Christopher CT Commerce, CA
Checked customer orders, labeling and documentation prior to shipment to avoid delays.
Compared shipment contents with paperwork to support inventory accuracy and records management.
Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
Produced reports on shipments, team performance and financial numbers.
Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
Prepared documentation to track and report on damaged or missing items.
Front End Supervisor 04/2011 to 01/2017
Restaurant Depot Los Angeles, CA
Reviewed sales reports to enhance sales performance and improve inventory management accuracy
Delegated work to 20 employees based on shift requirements, individual strengths and unique training
Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions
Managed opening and closing procedures by reconciling sales records and cash transaction
Promptly managed complaints and concerns with positive attitude and rectified issues to complete satisfaction
Education and Training
High School Diploma 2008
Thomas Jefferson High School Los Angeles, CA
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