Customer Service Medical Assistant
Resume:
KIBRIAH LEAKS
ad5m5c@r.postjobfree.com
Cincinnati, OH 45208
PROFESSIONAL SUMMARY
Hello I'm Kibriah.
I love assisting people. Every Job that Ive had required me to use my customer service skills. When dealing with people I believe customer service is a skill that you should have. I guarantee that I can bring that skill to your company. by keeping your customers satisfied and coming back. SKILLS
Customer service
A Quick but thorough learner
Respectful
Having patience
Responsible
Microsoft experience
Excel experience
Typing in data
Charting experience
Phones
EXPERIENCE
Medical Assistant
Carenet Health Care
June 2023- May 2024
Prescriptions
Charting
Typing
Customer Service
Medical Assistant
Trihealth Womens Center OBGYN
October 2021- October 2022
Collected Al's
Tested Urine
Chart on patients in Epic EMR
Respond and send out emails to patients
Paper work and faxes
Weighing patients and get their heights
Make sure rooms are clean
Take patients to their doctor room
Take Vitals
Blood Draws etc.
Walgreens
Specialist I Centralized Services Remote
Mar 15,2021-Sep 2021
Responsible for a high volume of inbound and outbound calls with customers, physician offices, patients or third party providers about the company's products .Assist with Balance Rewards, Optometry orders, online orders, gift cards, scheduling Covid tests etc.
Medical Assistant, Health First TriHealth Physician Partners, Nov 2019 - Aug 2020. Mariemont, OH
Collected Al's
Tested Urine
Chart on patients in Epic EMR
Triage experience
Respond and send out emails to patients
Weighing patients and get their heights
Make sure rooms are clean
Take patients to their doctor room
Take Vitals
respond to messages and call out to patients fax off patient assessments scan in patients paper work etc. Dispute Analyst(Temp). Fifth third, Dec 2018 - Jan 2019, Cincinnati, OH Helped with making dispute decisions
Help catch up with work
Checker(Temporary). Heidelberg . Oct 2018 - Dec 2018. Cincinnati, OH Check to make sure that all of the beer, water and soda inventory was on the pile before they were lifted by forklift on to truck for delivery
Supervisor, CVS Pharmacy. Feb 2016 - Aug 2018, Cincinnati, OH Oversee employees keep store stocked check inventory re model aisles keep store presentable help with any needs of employees or customers put items off truck onto floor Sign off on incoming inventory from vendors
Deli Clerk, Meijer, Oct 2014 - Jan 2015, Cincinnati, OH Assisted customers
Slice/Cut Meat and Cheese
Made meat and cheese trays
Cooked hot food
served Hot and cold food served ice cream
came up with displays in front of deli
EDUCATION
NHA Certified Medical Assistant, Health Great Oaks - Cincinnati, OH BLS/CPR
Alc's
UA Test Urine
Charting
Prescriptions
Vitals
Contact this candidate