Service Supervisor Hvac

CP Carlos Pacheco

Tampa, Florida ***** 727-***-**** ad5m4p@r.postjobfree.com

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PROFESSIONAL

SUMMARY

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. SKILLS Training and mentoring Goal-Oriented

Staff Management Employee Motivation

WORK HISTORY First Quality HVAC Inc - 8 yrs 0 mos

HVAC Service Supervisor New Construction 12678

Castle Hill Dr Tampa Florida 33624

04/2016 to CURRENT

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

Monitored workflow to improve employee time management and increase productivity.

Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions. Evaluated employee performance and coached and trained to improve weak areas.

Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

EDUCATION Bachelor of Science Business Administration And Management 1993 University of Puerto Rico - Carolina, Carolina, PR Business Administration professional with organization, client relations,and project management skills to spur growth by attracting new and retaining existing clients. A cross-functional team player, an effective problem solver, and a tech-equipment for the business.

LANGUAGES Spanish

Native or Bilingual

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