Mikail A. Redmond
· Chicago · Illinois · ***** · 312-***-**** · *******.******@*****.***
PROFESSIONAL SUMMARY
Collaborative leader with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
SKILLS
• Decision-Making
• Self-Directed
• Organization and Time Management
• Teamwork and Collaboration
• Excellent Communication
• Recruiting
• Public Speaking
• Sales Training and Motivation
PROFESSIONAL EXPERIENCE
Life Insurance and Investments Regional Sales Manager CHICAGO, ILLINOIS Nov 2008 – Present Primerica Financial Services
• Manage and motivate the team to be productive and engaged in work.
• Resolve customer issues quickly to close deals and boost client satisfaction.
• Conduct team meetings to reinforce goals and objectives and set clear expectations.
• Coach sales personnel, assisting with individual selling efforts.
• Meet with clients, deliver presentations, and educate on product and service features and offerings.
• Recruit and hire top-level talent to add value and expertise to the sales team.
• Develop and implement business strategies to achieve business goals and stay competitive.
• Seek out new clients and develop client relationships through networking, direct referrals, lead databases, and cold calling.
• Follow up promptly with interested clients to close sales.
• Cultivate relationships with clients to identify and meet insurance needs and establish trust and rapport.
• Recommend amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
BUSINESS DEVELOPMENT MANAGER CHICAGO, ILLINOIS JAN 2003 – OCT 2008 FIT BY CHOICE, INC
• Met with prospective clients to assess needs.
• Provided clients with program overview highlighting the company professionalism.
• Produced and collected client surveys to assess client retention program.
• Coordinated with employees to maximize a quality customer experience.
• Prepared various fitness packages to meet the needs of a diverse clientele. EDUCATION:
Series 6,63, & 26 Investment licenses - Illinois
Life Insurance Producers license – Illinois
University of Illinois Urbana-Champaign Department of Finance