Customer Service Medical Center

Becki Carlson

• 208-***-**** • ad5m3n@r.postjobfree.com •

Summary:

Dynamic and results-driven employee with experience in client relations and account management. Expertise in building immediate rapport, cultivating new opportunities, and maintaining professional relations. Provide detailed information on services and offers available. Areas of expertise include:

• Customer service

• Client management

• Time management

• Scheduling

• Phlebotomist

• Product sales and service

• HIPPA compliance

• Creating correspondences

• Administrative procedures

Professional Experience:

Lost River Medical Center June 2023 – November 2023 Phlebotomist

• Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies.

• Organize or clean blood-drawing trays, ensuring that all instruments are sterile, and all needles, syringes, or related items are of first-time use.

• Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.

• Match laboratory requisition forms to specimen tubes.

• Dispose of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies.

Red Robin October 2021 – June 2022

Host

• Provide guests with menus.

• Greet guests and seat them at tables or in waiting areas.

• Answer telephone calls and respond to inquiries or transfer calls.

• Operate cash registers to accept payments for food and beverages. HL Hearing / Miracle Ear December 2007 – August 2009 Office Manager

• Maintain and operate administrative systems.

• Scheduling and coordinating patient services and billing operations.

• Manage inventory, filing, patient scheduling.

Magic Valley Regional Medical Center / St. Lukes Magic Valley Medical Center October 1989 – December 2007

Phlebotomy Clinical Laboratory Assistant

• Performing clinical processes including sampling, testing, measuring, recording and analysis of samples and specimens including preparation of samples for histology screenings. References: Available upon request

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