Andrea Anglim
*** **** ******, ******* ** ***** 757-***-**** **********@*****.***
Professional Summary
Administrative assistant with an outstanding background in customer service, sales, and accounting. Addresses all questions and concerns with customer satisfaction in mind.
Skills Education
Cash handling expertise Associate of Science
Rapid data entry skills Tidewater Community College, Norfolk VA
Consumer banking specialist
General ledger and balance sheet competency BSA/AML Certified February 15th, 2017
Compliance, banking laws and regulations Vizo Financial Corporate Credit Union
Accounting systems and software
Work History
Administrative Assistant, 02/2018 to current
HR Data Com, Inc., 841 Juniper Crescent Suite 103, Chesapeake VA 23320
Schedule techs
Manage the help desk (Kayako)
AR/AP
Collections
Inventory
Assistant Manager, 07/2017 to 10/2017
Portsmouth Schools Federal Credit Union, 455 Dinwiddie Street, Portsmouth VA 23704
Handled various accounting transactions.
Processed employee payroll.
Processed currency orders.
Processed month end postings and general ledger closings.
Maintained financial statements, budget variance, and liquidity monthly.
Reviewed and renewed policies.
Maintained all operating expenses.
Processed credit disability and life insurance premiums on loans.
Filed federal and state withholdings.
Over looked daily operations.
Participated in monthly board of directors meetings.
Senior Member Service Representative, 02/2014 to 07/2017
Portsmouth Schools Federal Credit Union, 455 Dinwiddie Street, Portsmouth VA 23704
Executed member transactions including deposits, withdrawals, money orders, and checks.
Organized, stocked, and maintained teller window area.
Created member profiles for online banking program.
Collected member loan payments.
Sold cashier’s checks, traveler’s checks, and money orders.
Executed wire transfers, stop payments, and account transfers.
Answered telephone inquiries on credit union products including checking, savings, loans, and lines of credit.
Advised and processed educational and personal loans.
Maintained friendly and professional customer interactions.
Complied with regulatory requirements including Bank Secrecy Act, Anti Money Laundering, OFAC, and USA Patriot Act.
Maintained confidentiality of bank records and client information.
References available upon request