Administrative Assistant Customer Service

Desiree Cantu

Hobbs, NM ***** 575-***-**** **************@***.***

Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Skills

Document retrieval

Notary

Receptionist

Teen Court achievements

Very well organized

Fast learner

Flexibility and efficiency

Covering reception

Business knowledge

Multitasker

Reminders of meetings and deadlines

Organizing files

Tracking incoming calls

Prioritizing and Problem Solving

Management skills

Teamwork delegations

Outstanding productivity

Great writing skills

Great public speaking

Great customer Service

Great people skills

Great communication (written and verbal)

Storing important documents and carefully proof-reading documents

Value punctuality

Readjusting priorities accordingly

Editing and proof reading

Prepare orders in a timely manner

Organizing and Planning Invoices

Microsoft Word

Microsoft Publisher

Excel

Word Processing

PowerPoint

Quickbooks

OpenInvoice

Report Analysis

Data Entry Documentation

Team Bonding

Employee Timesheet Processing

Work History

Administrative Assistant, 04/2021 - 11/2022

ENERGY TUBULAR / TUBULAR TRANSPORT AND LOGISTICS – Hobbs, NM

Help Coordinate and manage daily inbound and outbound activities.

Prepared required documentation for loads (Receivers, Bill of Lading)

Organizes and filed paperwork.

Check ending count between system in the yard.

Communicated and interacted with drivers to ensure they receive the proper paperwork corresponding to their loads.

Communicated with supervisors, customers service providers to resolve problems and requests for services or equipment.

Communicated with office and yard staff to keep inbound and outbound operations always flowing smoothly.

Billing processing by gathering and preparing paperwork for invoicing.

Responds to internal or client inquiries via telephone, email, fax, or in person in a professional manner.

Administrative Assistant, 01/2020 - 03/2021

TEX-MEX RENTALS AND SERVICES, LLC

Office administration procedures

Administrative reporting skills and clerical tasks

Supply management

Answering phone calls and taking messages

Assisting visitors

Maintaining folders to file

Covering for other team members

Customer service

Submitting invoices for payment

Checking payment tatus

Uploading invoices into sage

Pricing and updating prices when changes are made

Purchase orders

Receiver for miscellaneous

Calculating

Inventory control

Following up with company representatives

Administrative Assistant, 05/2018 - 12/2019

CUDD ENERGY

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors

Making labels and business cards

Fuel cards

Expense reports

Updating information and phone list

Boot voucher

Maintenance receiver

New hire orientation

Receiver for miscellaneous

Accounts payable

Ordering uniforms

Receiver for iron

Receiver for hotels

Medical card renewals and driver's license's

Calculating and keying in timecards

Ordering office supplies

Submitting payroll

Reminders of meetings and deadlines

Administrative Assistant, 05/2015 - 04/2018

TEEN COURT OF LEA COUNTY, INC

Managing court, paperwork, volunteer, assisting Executive Director with all duties

Went over court procedures to the Defendant and their families

Prepared Cases and conducted interviews

Received payments from clients

Fundraising

Preparing board meeting

Monitored the tutoring program

After court filing

Court monitor

End of month reports

Completion forms

Annual Award Dinners

Planning banquet events

Education

Associate of Applied Science: Criminal Justice, Expected in 05/2023

New Mexico Junior College - Hobbs, NM

Associate of Science: Basics, 05/2014

New Mexico Junior College - Hobbs, NM

High School Diploma: 05/2009

Hobbs High School - Hobbs, NM

References

Name: Phone: Relation: Address:

Miguel Cuevas 661-***-**** Previous Supervisor 4210 N. Business Park Blvd. Bldg. A

Shannon Arguello 575-***-**** Acquaintance 301 N. Turner

Efren Cortez 575-***-**** Acquaintance 200 E. Broadway

Contact this candidate