Customer Service Quality Assurance
Resume:
Tonya S.Lewis
Email Address: **********@*****.***
Mableton,Ga 30126
Objective: Seeking a position in the industry business that specializes in customer service, quality assurance, and high reviews in customer service, and increments in money revenues.
-Upper Management desired as Head of College Links. Job Experiences:
Fortis College. 9/2017-9/2018 (OnCall)
Smyrna,Ga.
Pharm Tech Instructor
● Lecture (basic pharmacology, history, and calculations)
● Created labs
● Grade homework, quizzes, and tests.
● Prepared students for national exams
Cumberland Medical School 1/09 to 8/19 (contracts)Pharmacy Tech Instructor and Marketing and created cases in the homecare department, reviewed, drafted contracts, and recirculated contracts to approximate businesses. As an instructor created curricula, labs,and drafted externship contracts,and business contracts for their home patients. Provided national pharmacy tech associations.
Education Management Corporation-Brown Mackie College 1/2016-6/2016 Atlanta,Ga.
Adjunct Instructor(Professor):created labs specializing in quality assurance and quality control, graded homework, graded quizzes and tests. Prepared students for national exams.
West Georgia Technical College. Douglasville Ga. 3/2016-5/2017 Adjunct Instructor:managed students and assisted with class performed online and in class lectures.
Palmetto School of Career Development 10/2014 to 10/2015,campus closed. Smyrna,Ga.
Lead Instructor:Pharmacy Tech:open the school and closed school and managed students: learn and perform national certification lectures. Triumphant Health Career Center 9/2013-9/2015
Griffin, Ga
Instructor:managed classes and opened and closed school. Paralegal drafted contracts and distributed business agreements to created externship positions and hiring jobs for students. Everest Institute formerly Georgia Medical (Corinthian Colleges) Atlanta,GA 1/04 to 6/08
Senior Pharmacy Technician Instructor/and Lead Instructor Supervisor for the Pharmacy Technician, Massage Therapy, and Medical Billing and Coding.Also taught my three classes.
Other Experiences
Amazon Fulfillment Center 8/2022 to 5/2023.
-Pallet Auditor, Problem Solving Associate, and Worldship Associate
(prepared packages or repaired packages for delivery). Lab Experience: Lab Support (Chemist) for Proctor and Gamble 2 yrs HPLC and USP for OTCs drugs and Designer Midwest (Lab Tech) wet labs and ICP sample preps for 2 yrs. 8-97 to 5-99.
Superior Pharmaceutical Cincinnati, Ohio
(10/97 to 3/98)
Position: Territory Sales Manager
Sold several types of generic brand pharmaceuticals to retail pharmacies in Oregon, Idaho, and South Dakota by maintaining old accounts and creating new accounts.
Ohio Army National Guard
(1/87 to 1/97)
Position:NCO: Pharmacy Specialist
Managed the Pharmacy during a summer camp stay (2 weeks) in Grayling Michigan. Responsible for filling prescriptions in a clinic for sick soldiers that were stationed in Grayling for summer camp. Also filled Drug Orders for Doctors and LPNs. At home based, I supervised five soldiers that also were medics and I also taught Map Reading, First Aid,and Generator classes.
Education:
University of Cincinnati, BS in Chemical Technology, 1997 AshWorth College, Diploma, Paralegal Studies,2005
Academy of Health Sciences, Pharmacy Specialist,1988
*Certified Pharmacy Tech. PTCB Expires: 2/2025
References: Available Upon Request
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