Business Operations Project Management

Owner and operator of multiple successful businesses and franchises, with more than 20 years of demonstrated experience. Background includes business operations, financial oversight, and marketing. Demonstrated team leader with excellent staff, time, and project management skills.

HIGHLIGHTS

Budget Administration

Financial oversight

Team Leadership

Franchise operations

Multi-location Management

Employee development

Service-oriented

Marketing skills

Proven sales record

Cash Handlining

Customer Focused

Real Estate

Agent Monitoring

Market Research

Community Relations

Inventory Management

Rapid Order Processing

Texas Food Manager’s Card

PROFESSIONAL EXPERIENCE

Dickeys BBQ, Inc – Dallas Forth Worth, TX March 2012 – Present

Restaurant Franchise owner

Managed all financial areas and oversaw the operational aspects of multiple locations in Huston Texas.

Managed business operations and staff, including hiring and termination process.

Created innovative marketing campaigns to drive business to all stores.

Networked with local franchise owners to increase profile and bottom-line profit.

Kept business running in an efficient and profitable manner.

Maintained business reputation in good standings with corporate office.

Administered schedules, payrolls, and deposits.

CASH TECHNOLOGY, Inc – Irving, TX March 2007 – 2022

ATM Machine Owner and Operator

Performs monthly reconciliation of bank and cash pooling accounts.

Process adjustments

Perform account reconciliations.

Assist month-end closing.

Corresponds to internal and external inquiries Manage day-to-day activities.

Performs regular statement reviews.

Corresponds to internal and external inquiries manage day-to-day activities for Business.

KELLER WILLIAMS, Inc – North Richard Hills, TX March 2004 – 2014

Realtor

Presented Purchasing offers to sellers for consideration.

Negotiated Prices and Sales Terms

Acted as an intermediary in negotiations between buyers and sellers, generally representing one or the other.

Compared properties with similar properties that were sold in the neighborhood to determine its competitive market price.

Advised client on Market conditions, prices, mortgages, legal requirements, and related matters.

NEW JONATHAN ENTERPRISE, Inc – Springtown, TX March 2000 – 2015

District Manager for Multiple Gass Station

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.

Treated associates with fairness and respect, providing recognition of accomplishments.

Delegated work to staff, setting priorities and goals.

Demonstrated excellent communication skills in resolving product and consumer complaints.

Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Trained new employees, including monitoring and review of individual performance.

EDUCATION

University of Houston Business administration Completed five semesters.

Contact this candidate