Customer Service Sales Floor
Resume:
N I COLE W I L L I AMS
P R O F E S S I ONAL S U MMARY
I am looking for a position that will open new
opportunities for me to accelerate and grow in my
current skills in administration and multiple areas of customer service, leading into higher levels of
leadership and management positions.
E X P E R I E NCE
Receptionist Boardroom Salon for men 1/23-10/23
Tempe, Az
Requested Duties and responsibilities include greeting customers, helping them navigate through the salon, and supplying them with refreshments as they Wait for service. Assisting/educating clients in products,
services, and membership information. In addition, giving tours, maintaining calendars for appointments, contacting customers, sorting mail, making copies, & responding to email. Checked, received, and stocked inventory. always Kept the reception area and the
salon area clean and presentable. Managed bank
deposits and sometimes store runs to restock fridge for clients. Maintained signage for promotions and sales. Assisted manager in certain tasks per request.
Cashier/sales floor Once Upon a Child 03/22-08/22 Columbia, South Carolina
Greeting customers upon arrival, aiding customers with the sign in process who were looking to sell items to us. Sorting buy options keeping a Keene eye to detail and keeping it very selective. Aiding customers in
purchasing their desired merchandise. restocking and organizing the sales floor. Aiding customers in testing or S K I L L S
Organization/Time Management
High volume of calls, incoming/
outgoing
Cash Handling/payments
Billing
General Administrative Tasks
Detailed oriented Data Entry
Proficient in Microsoft Word
General Knowledge of MS Excel
Maintaining Inventory
Tech Support
Sales
Addressing concerns
Reaching solutions
**********@*****.***
2
in purchasing larger equipment, whether it was
assembling or removing from high storage space.
Delivery Driver Door Dash 03/20-01/23
Phoenix, Az
Driving personal vehicle serving and delivering food orders, or other items to customers in a specific
location. Communicating with dispatchers on delivery details, location, customer contact info, gathering payment for orders.
Food runner/Expo/busser Coronado Brewing
Company 11/17-2/18
San Diego, CA
Communicating with the kitchen to ensure food
comes out quickly and correctly. Serving food orders to guests, retrieving any requested items for guests, removing used dishes and utensils from tables and
upkeep of general cleanliness of workstation.
Seasonal Cashier Toys R Us 11/17-06/18
San Diego, CA
Assisting customers in finding and purchasing their desired merchandise. Understanding and helping aid customers in their questions or complaints about
products, services, and store personnel. Cleaning and tidiness of restrooms and entirety of the store.
Customer Care Spectrum 11/16-09/17
San Diego, CA
Resolving customer billing inquiries and account issues, adjusting services as requested and upholding positive customer relationships.
EDUCATION
Southwest institute of Natural Aesthetics
(SWINA) Aesthetics Current Tempe
Accord Healthcare Institute LNA 03/20-10-21 phoenix High School Diploma West Allis Central High School Volunteer work
Avid Volunteer work within the Christian Ministry. Certifications:
CPR
BLS
Security guard card
FingerPrint Clearance Card
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