DAWSON
OWENS
Mansfield, TX 76063
SKILLS
Customer Service
Active listening
Problem Solving
Administrative Support
Sales Communication
EDUCATION
High School Diploma
Home School, Mansfield, TX, 06/2019
Currently pursuing coursework at Tarrant County College
Fort Worth, TX
CERTIFICATIONS
Texas Insurance Adjuster
Texas Real Estate Agent
PROFESSIONAL SUMMARY
Real estate sales agent with four years of experience in the competitive real estate industry. Transitioning into the insurance sector with a foundation in client service and problem-solving. Committed to applying my expertise in addressing client needs and collaborating with managers to achieve positive outcomes. Proven ability to adapt quickly to new environments and leverage transferable skills to excel in the role of an insurance adjuster.
WORK HISTORY
Realtor
Tanika Donnell Realty, Mansfield, TX
Assisted buyers and sellers in the real estate sales process, ensuring client success through strategic planning and negotiation.
Dates of employment 03/01/2021 – Current.
Actor
Characters.io
Provided exciting entertainment for clients at their parties/events by embodying the perspective character with lots of energy. Frequent characters include, Spiderman, Peter Pan, and Prince Eric from the little mermaid.
Dates of employment 04/2021 – Current.
Cashier
Market Street United, Mansfield, TX
Provided exceptional customer service, processed transactions, and maintained store policies to support positive experiences.
Dates of employment 04/2019 – 04/2021
Team Leader
Panda Express Mansfield, TX
Led and directed team members to enhance efficiency and customer satisfaction, while reconciling cash transactions and resolving challenges.
Dates of employment 09/2017 - 04/2019
Lead Court Monitor
Urban Air, Mansfield, TX •
Ensured customer safety and satisfaction through effective communication and implementation of facility rules and policies
Dates of employment 03/2017 - 08/2017
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