Customer Service, receptionist, office assistant
Resume:
EDITH GOMEZ
Customer Service
Representative
Experience
Handled sales floor needs including updating pricing and signage
Enhanced sales with suggestions of related products and services based on purchases and stated needs
Greeted customers with friendly and welcoming attitude General Administration/Accounting
Track financial, employees and operations data with relevant software to offer real time insights
Customer service and care
Coordinated logistics plans to provide teams with supplies for day to day operations and projects
Handled dairy management, arranged appointments and facilities
Customer Service
Covered Daily business requirements with well organized schedules and properly delegated assignments
Store supervision
Employee management
Inventory management
Oversaw execution of opening and closing procedures to desired standards
Supervised and guided employees to reach company
objectives
Ran shifts effectively to promote quality products and guest service
Met customer demands by tracking market changes and revising strategies accordingly
Nov 2023 - Current
Aug 2015 - Nov 2023
Dec 1999 - June 2015
Trustworthy Sales Associate with over 25 years of experience providing integral office support in high volume client settings. Proficient and effective creating optimal customer service, people management, team work in finance and sales
environment.
Self motivated and proactive person with critical thinking, problem solving and communication aptitudes.
Retail Sales Associate
Administrator / Owner
Assistance Manager
Goodwill Arizona
Sanisima Beauty & Health San
Luis R.C Mexico
Circle K Yuma AZ
*******@*****.***
liked in Edith Gomez
3799 E San Francisco St. San
Luis Arizona
Contact
Education
Skills
GED
Banking and Financial Occupational
United Estates
Regional Occupational Program
Yuma AZ
Santa Ana CA
April 2024
1998
Organized
Communication
Critical thinking
Teamwork
Meeting deadlines
Bilingual (Spanish - English)
Office Technology
Balancing office visits
Helped staff and external suppliers on correct billing values Collect payments
Bank deposits
Front Desk assistance
Issued invoices and bills to customers via mal and email Calculated and entered bills-of- lading for office visits Verified accuracy of final bills by checking data input into accounting systems
Determined client co-pays, verified insurance eligibility and assisted with bill processing for invoices
Communicated with customers to adjust accounts and answer inquiries
Operated office equipment including typing, adding and calculating machines
Prepared itemized statements and invoices showing amounts due and services rendered
Answered mail and telephone inquiries regarding rates and procedures
March 1999 - Sep 2022
Front Desk Billing
Pediatrics Associates of Yuma
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