General Manager A Part

Eric Hughes

*** * ********** **. • Dayton, Ohio *5405 • 937-***-**** • **********@*****.***

SKILLS SUMMARY

Ability to work in a fast-

paced, intense environment

smoothly

Cooperates as a part of a

team

Committed to provide total

quality work

Strong Attention to

Detail

Excellent

leadership/team-

building skills

Works well under

pressure to meet

deadlines

Competent at managing

responsibilities in a high-

volume atmosphere

Dependable, and punctual;

takes pride in work

Ability to adapt to new

equipment & technology

PROFESSIONAL EXPERIENCE HOLLYWOOD GAMING Dayton, OH

VLT Tech 2015- Present

• Ensures regulatory compliance with all aspects of VLT machine maintenance, i.e.; moves, conversions, and repair.

• Ensures functionality of the VLT maintenance system.

• Assist with every phase, from layout to installation.

• Perform floor maintenance: trouble shoot and repair machine malfunctions and system problems as they occur during gaming.

• Perform preventative maintenance: clean, inspect, adjust, and test various machine parts

Count Room Associate 2014 - 2015

• Responsible for dropping bill validators from the VLT machines and accurately counting the funds from VLT machines, Kiosks, and the Food and Beverage outlets

• Counting the revenues from all departments in the racino, both gaming and nongaming

• Completing reported drop totals accurately and in a timely manner

• Maintained the strictest confidence of any confidential information disclosed by Penn National Gaming.

• Proper transport of reported numbers to the Finance department and Ohio Lottery Commission

• Adhere to established department and property policies and procedures, including but not limited to: standards of conduct, attendance, appearance, cash handling, confidentiality, safety, and sanitation T&K BBQ Dayton, OH

Assistant Manager 2007 - 2013

• Worked directly with the General Manager and Assistant General Manager as the third in command assisting in Managerial Operations

• Facilitated the standard operating procedures of the company and maintaining excellent customer satisfaction at all times

• Managed all aspects of food service operations

• Hired, trained, motivated, supervised, evaluated, scheduled and employees

• Overseen inventory control, ordering, food sanitation and quality control of food products

• Maintained excellent customer service by stressing "the customer comes first" in all weekly employee meetings

• Orchestrated recipe/menu developments based on guest trends/preferences and seasonal considerations BEHR CORPORATION Dayton, OH

CNC Machinist 2000 – 2007

• Verified conformance of finished work-piece to specifications, using measuring and inspection tools as necessary

• Set up and operated machines on trial run to verify accuracy of machine settings or programmed control data

• Started and observed machine operation to detect malfunctions or out-of-tolerance machining, and adjusts machine controls or control media as required

• Selected, aligned, and secured holding fixtures, attachments, accessories, and materials on machines as necessary to machine parts as needed

• Worked with engineers, production personnel, programmers, and technicians to resolve machining or 2

assembly problems

EDUCATION Bachelor's (BBA) - Business Administration June 2021 Specialization in Technology Management BBA18TM

American InterContinental University

High School Diploma June 1998

DUNBAR HIGH SCHOOL Dayton, OH

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