Customer Service Security Officer,English/Spanish Interpreter
Resume:
Melissa Cortez Partain
Abilene, TX 79602
**************@*****.***
SKILLS
I am bilingual in English and Spanish. Trained in Verbal Judo. Trained in Firearms both handgun and rifle/shotgun. Computer Literate, Excellent Customer Service Skills. Able to read and write in Spanish. Public Notary. EXPERIENCE
Cooperative Response Center
2 Village Dr. #500
Abilene, TX. 79606
Nov. 28, 2022 - July 23, 2023
Bilingual Call Center Customer Service Representative Dollar Tree / Family Dollar
Abilene, TX. Merchandise Manager/Assistant Manager August 2021 to November 2022
Open and close store, Cashier,stock freight, handle customer issues, make bank deposits, help train new hires, put up displays, help maintain store cleanliness, order store supplies as needed, receive vendors, help maintain inventory and tobacco count, help make schedules, work at other stores when needed, help maintain cash count in safe as well as in the cash tills, put up signage for price change
Taco Bell, Snyder, TX - Kitchen Manager/Lead
2014-2015
● Prep Kitchen cold and hot line, filled online APP orders-Cashier
● Trained new hires, picked up employees with no transportation and brought them in to work, cooked and cleaned kitchen and dining room SST Security Company, Austin, TX - Commissioned Security Officer 2005-2006
● Secured the perimeter of the job site by patrolling the area and I was armed with a firearm(Commissioned to carry BY TX. Dept. of Public Safety)
Statewide Patrol Security, Austin, TX. - Commissioned Security Officer
2000-2005
Gonzales County Sheriff’s Office/Dept.Gonzales, TX - Corrections/Deputy
2000-2001
● Secured the perimeter of the job site by patrolling the area and l was a Site Supervisor at Bridgeport Electronics and Trained new Security Officers at Bridgeport Site
● Gonzales County Sheriff’s Office-Intake Officer booked arrestees in and released, Translated for Justice Of The Peace during Magistration, Requested Attorneys from the District Judge for Indigent Inmates,Transported inmates to Other Correctional Facilities,Filed Personal Bonds,Supervised Inmates during outdoor recreation and field work,Transported inmates for Medical appointments,and l attended college in Austin and San Marcos,TX. For my Criminal EDUCATION
Sam Houston State University, Huntsville, TX - Criminal Justice TCLOSE Corrections Training at County Level
(Gonzales County Sheriff’s Dept., Gonzales, TX.)
2000-2001 Austin
Community College,Austin,TX- Criminal Justice Certificate Law Enforcement 2006
University of Texas Brownsville/Rio Grande
Valley, Brownsville, TX - International Business/College Basics 1987-1988
San Benito High School, San Benito, TX - Diploma
Graduation year 1987
Hobbies/Interest/Sports
Painting, Drawing, Sewing, Arts & Crafts, Woodworking, Surfing, Swimming, Fishing, Cooking/Grilling, Music, Gardening, Reading, Journaling, Ancestry Research, Photography
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