Customer Support Agent

To whom it may concern:

I would like to introduce myself. My name is Lisa Hagerman and hope to bring you as much information or assistance as that will help you.

I am excited to be your new Customer Support Agent, as I have 15 years of experience and I will be bringing you along with a wide array of skills from retail all the way to medical. I am very savvy with computers, and I love troubleshooting whatever I might be handed.

I am knowledgeable with Microsoft 365, Salesforse, Skytouch, Teams as well as Zoom, also I can utilize the calendar if needed for setting appointments as well. The software I am in favor of would-be Excel for keeping track of data and calculations if needed. Salesforces for data as well as keeping track of tasks done every day.

I am available, Monday through Friday from 9AM to 5PM earlier or longer if needed to get a task completed. I do have a commitment in November for a week with family for our annual cruise.

I am free for any questions that you might have regarding me and my experiences if you need at any time. Please feel free to contact me, any time at your convenience either by email ***************@*****.*** or by text at 743-***-****.

Sincerely,

Lisa Hagerman

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