Project Management Operations Manager
Resume:
Charles Kayenda
Personal details
**************@*****.***
+265-*********, +265
995323633
C/o Mr Montfort Nkhoma, Thyolo
District Hospital, P.O. Box 21
Thyolo
Male
ail.com
Languages
English
Chichewa
Skills
Professional, ambitious, accountable
and approachable, Adaptable and
innovative
Self-motivated, self-starter with ability
to work under pressure and with
minimum supervision
Strong leadership skills with ability to
create, organize and manage teams/
groups
Trustworthy, hardworking and result
oriented with excellent time
management skills
Excellent interpersonal and
communication skills – both oral and
Profile
As a seasoned professional with a Bachelor of Science Degree in Physical Planning from the University of Malawi, The Polytechnic, I bring a comprehensive skill set and hands-on experience in qualitative data collection, field coordination, and operations management. My tenure at Tetra Tech Ard as a Malawi Qualitative Data Collection Specialist allowed me to hone my analytical skills and attention to detail. Serving as a Field Coordinator for USAID's Integrated Land and Resource Governance Project, I developed a keen understanding of project management and stakeholder engagement. My role as a Data Collector at Tetra Tech Inc. further solidified my data gathering and evaluation capabilities. As a Field Supervisor at Innovations for Poverty Action, I oversaw extensive field operations, ensuring accuracy and efficiency. Lastly, my strategic oversight as an Operations Manager at Nextgen Consultants equipped me with a robust foundation in operational leadership and team management. My career is marked by a commitment to excellence, continuous improvement, and a deep understanding of the complexities of land and resource governance.
Employment
Malawi Qualitative Data Collection Specialist Apr 2023 - Dec 2023 Tetra Tech Ard
Duties:
Coordinating with Land Clerk to support certificate distribution in group village heads (GVHs), collecting consented impact stories and photos of community members.
Led and managed the process of developing project work plans and budget estimates, technical reports, and performed regular reviews, and addressed key performance issues including budget variances, timelines and quality control.
Represented the organization in high level strategic planning and progress review meetings of the project involving senior government officials and development partners.
Sharing materials with Group Village Heads and help them think through a plan to share these results with their communities. Attending result dissemination events to help model appropriate community feedback loops and collect lessons learned on what works well and what needs to be adapted for subsequent Group Village Heads. Supporting the development of communication materials for external learning and research dissemination workshops
Field Coordinator Jan 2022 - Mar 2023
USAID (Integrated Land and Resource Governance Project ILRG) Duties:
Provided oversight to the implementation of ILRG's land documentation activity in TA Mwansambo in Malawi.
Engaged effectively with senior government officials at the Ministry of Lands, Housing and Urban Development (MLHUD), including the Land Reform Implementation Unit (LRIU), as well as customary leaders on fit-for-purpose land administration in Malawi.
Ensured that the land documentation process integrates gender and social inclusion, uses innovative technologies, resolves conflict, builds capacity and writing
Ability to multi-task and prioritize work
Ability to facilitate, research, data
analysis, presentation, report writing
skills
Ability to establish effective working
relations in a multicultural team
environment and maturity of
judgment
Able to build and maintain good
professional and inter-personal
relationships
Problem solving skills using a
methodical and organized approach
Additional Skills
Proficiency in Chichewa and English
to effectively communicate with a
diverse range of stakeholders
Strong interpersonal skills to establish
rapport and trust with interview
subjects
Expertise in qualitative data analysis
methods to extract meaningful
insights from non-numerical data
Ability to frame questions that
encourage detailed responses and
elicit in-depth information
Experience with change management
approaches to support the transition
from paper-based to digital systems
Hobbies
Networking
listening to music
watching movies
promotes dialogue among state, customary leaders and local communities on rural land and resource rights.
Collaborated with government to build internal capacity as well as the capacity of chiefdoms and civil society organizations through technical assistance on land documentation processes and data management. Coordinated field engagement with customary land committees (CLCs) and other TA-level groups that require project support, distributing daily allowances and frequently reconciling these payments through expense reports.
Contributed to the preparation of progress reports that update the client on project implementation, and of all other major project deliverables defined in the contract.
Ensured timely and accurate collection and submission of data and information for monitoring, evaluation, and learning. Participated as needed in calls with USAID and other relevant stakeholders. Lead community outreach and engagement activities. Regularly conducting field visits to monitor field operations to observe and participate in the project activities and alerting project leads on any observed risks to program quality.
Coordinated the planning, implementation and monitoring of overall land tenure reforms advocacy and land rights registration project activities at national, district and local levels.
Facilitated the establishment of land institutions at both district and local levels including customary land committees and land tribunal, in consistent with the customary land Act.
Trained district and local level land governance structures on land administration and management functions including participatory land use planning, adjudication, and land disputes resolution. Facilitated participatory land use planning, adjudication, demarcation and registration of customary land and natural resource tenure rights for improved land tenure security and land management.
Organized and conducted knowledge exchange workshops to share knowledge, experiences, best practices, challenges and opportunities related to implementation of land reforms projects/programs. Led and managed the process of developing project work plans and budget estimates, technical reports, and performed regular reviews, and addressed key performance issues including budget variances, timelines, quality control. Represented the organization in high level strategic planning and progress review meetings of the project involving senior government officials and development partners.
Data Collector Mar 2021 - Dec 2021
Tetra Tech Inc.
Duties:
Record boundaries and attribute information connected to a parcel using a tablet-based Malawi Customary Land Data Collector (MCLDC) for the purpose of registration of customary estates.
Carry out and complete, participatory, and inclusive adjudication and demarcation of customary land in collaboration with the land clerk, customary land committees and customary land tribunal.
Collaborate with field supervisors, local land governance structures and any other relevant stakeholders to timely complete adjudication and demarcation of customary land.
Strive for and promote the active participation and inclusion of women and other marginalized groups in all stages of adjudication, demarcation, and overall registration process.
Ensure timely and accurate collection and submission of data and information, keeping records of gender and social inclusion. Support the public display of information and document and share lessons and field experiences on customary land documentation to support project monitoring and evaluation.
Establish and maintain good working relationships with all stakeholders including government staff, traditional leadership, customary land committees and customary land tribunal.
Participate in technical training on land registration, gender equality, social inclusion, and gender-based violence as needed; and keep data. Field Supervisor Jan 2021 - Mar 2021
Innovations for Poverty Action
(Graduation Model of Evaluation Project and MD4MD project) Duties:
Mapping households by collecting GPS information using tablet computers and identifying selected households based on GPS maps. Obtaining informed consent from study participants like household members, firm owners, Senior health personnel, CEOs and MDs for participation in the study.
Assist in setting up study participants visits.
Conducting household and individual interviews using electronic data entry. Training and Managing field officers collecting qualitative and quantitative data.
Run performance reviews for direct reports.
Conducting training of field teams
Operations Manager Aug 2016 - Jan 2021
Nextgen Consultants
Duties:
Engaging with communities to identify needs and priorities, facilitating public participation in planning processes, and promoting social equity and inclusion in developmental projects.
Collaborating with technical team of architects to create aesthetically pleasing and functional urban spaces considering factors like building design, streetscape and public amenities.
Developing zoning ordinances and regulations to guide development in accordance with longterm planning goals, ensuring compatibility between land uses and maintaining community standards.
Coordinating the development of infrastructure such as utilities, parks, and public facilities to support population growth and enhance quality of life Developing plans to mitigate risks and respond to emergencies such as disasters, ensuring resilient and adaptive urban environments Stimulating economic growth by attracting business, supporting job creation, and fostering vibrant urban economies through strategic planning Analyzing land use pattens and developing plans to optimize land utilization for residential, commercial, industrial, and recreation purposes. Designing transportation systems, including roads, public transit, and pedestrian infrastructure, to ensure efficient movement of people and goods while minimizing congestion and environmental impacts. Education
Bachelor of Science Degree in Physical
Planning
2019
University of Malawi, The Polytechnic
Trainings
Human development management, monitoring and evaluation (2019) Good Clinical Practice (GCP)- GCP Social & Behavioral Educational Focus course
Human Subjects Research (HSR)- (SocialBehavioral-Educational Researchers).
Data collection, data entry, and data analysis using SPSS, STATA and Excel Supervisory Skills and Site Management.
Using Spatial Data for Biodiversity on Learning-for-Nature. Islamic Finance for the Sustainable Development Goals on Learning-for- Nature.
Integrated Spatial Planning on Learning for Nature. Gender Equality, Women Empowerment and Leadership in the Context of National Biodiversity Planning and Reporting.
Ecosystem Restoration.
An Introduction to Behavior Centered-Design on Learning-for Nature. Project Management Essentials.
Flood Safety.
References
Mrs. Gavelet Mzembe - Country Coordinator
Tetra Tech ARD
+265********, +265-****-*****, *******.******@*****.*** Mr. Evans Kamanga - General Manager
NextGen Consultants
+265-*********, *****************@*****.***
Mr. Mamiwa - Department of Physical Planning and Land Surveying The Polytechnic, P.O. Box303, Chichiri, Blantyre
Contact this candidate