Front Desk Customer Service

MARGUERITTE ADRIEN

*** ** **** ****** *** ***, MIAMI FL 33150 CELL: 786-***-**** EMAIL: *********@*******.*** In search for a Front Desk, Sales Associate, Customer Service Agent, Food and Beverages Server, Office Coordinator, Cashier position in the work industry for a growing company to make significant contributions that will lead to company profitability and personal career growth. EXPERIENCE

JULY 2009– JUNE 2018

FRONT DESK CLERK, THE PALMS RESORT

Accommodate hotel by registering and assigning rooms to guests, issuing rooms keys and cards, transmitting and receiving messages, keeping records of occupied rooms, making and confirming reservations. Dispatching rooms attendants and sales associates, in different department, ensuring curtesy, greetings and guests’ satisfactions. JUNE 2006 – JUNE 2009

SALES ASSOCIATE, LCS VARIETY STORE

Cash register operator, Stocks stocking and labeling, Sales goods, mark price, take inventory and process payment.

May 2003-June 2006

FOODS AND BEVERAGES SERVICES, BIG JASH BAR & RESTAURANT Serving foods and Beverages, Greeting Guests.

JUNE 2008-JULY 2009

CUSTOMER SERVICE AGENT, TCI AIRPORT CALL CENTER

Help customers with flight reservations, Itinerary changes, Baggage concerns and questions about customers Loyalty programs.

EDUCATION

SEPTEMBER 1993-JUNE 2000

HIGH SCHOOL DIPLOMA, SILOE HAITI

General Study

SKILLS

10+ Years in Customers Service

Accommodate Hotel, Transmitting & Receiving

messages, Foods and Beverages services

Keeping records, taking inventory &

Labeling

Dispatching, Sales, Greetings, Guest

satisfactions & Office coordinator

2

REFERENCES

LOUINEL ALTIDOR, ELECTRONICS SECURITY/FIRE&BURGLARY ALARM FIELD SERVICE TECH, TEL 786-***-****

STANLEY CHARLES, SOCIAL WORKER, TEL 850-***-****

JULIENNE JOSOPH, INTERVIEWING CLERK, TEL 305-***-****

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