Administrative Assistant Medical Receptionist
Resume:
Denise Patterson
Administrative Assistant II - Cleveland Clinic
Garfield Heights, OH 44125
*************@*****.***
• More than 35yrs of related professional experience in the medical field, complemented by undergraduate studies in pre-medicine, comprehensive training in secretarial service and word processing.
• Hard-Working, productive employee with a consistent record of proficient performance in diverse employment assignments, per employers' evaluations.
• Effective oral and written communication skills
• Excellent organizational skills and phone etiquette
• Highly skilled in providing administrative support to clinicians
• Hands on experience in assisting patients with procedures and relate issues SKILLS:
• Transcription
• Filing
• Scheduling
• Ordering
• Record maintenance
• Reception
• Data retrieval
• Equipment usage
#readytowork
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Administrative Assistant III
Cleveland Clinic Medical Bldg. - Garfield Heights, OH February 2013 to July 2017
Performed Administrative Duties Such As, Answering incoming calls, Scheduling Appointments, Entering Patient Medical Insurance Coverage, Into Computer System, Calling in Medication Refills, Scanning Medical Documentation Into The Computer System, Checking In Patients, Checking Out Patients, Collecting Co-pays (Responsible For Cash (Financial Bag Of $50.00), Doctor Referrals, And Maintained The Reception Area Medical Receptionist/Medical Records Clerk
Internal Medicine Center - Garfield Heights, OH
August 2008 to February 2013
August 2008 - February 2013
Responsible for checking in patients, verifying medical insurance, collecting co-pays, answering incoming phone lines, scheduling appointments, and preparing medical charts for the next business day. Medication Dispensing.
Medical Records Unit Secretary
Villa St. Joseph Nursing Home - Garfield Heights, OH February 2007 to July 2008
February 2007 - July 2008
• Reporting daily census, chart preparations for new admissions, proper maintenance of discharge charts
• Posting of physician orders in medical charts, storage maintenance of medical discharged charts
• Answering phones, and printing of medical staff doctors resident list Medical Unit Secretary - Rehabilitation Department Marymount Hospital - Garfield Heights, OH
March 2002 to February 2007
Full responsibility for inputting physicians' orders, scheduling Doctors appointments, monitoring unit charts, recording vital signs, and inventory stock items.
• Coordinated/ scheduled patient testing and off-site testing. Extensive Contact With all physicians, RNs, and therapists.
Education
Associate in Biology Major
CLEVELAND STATE UNIVERSITY - University of Cincinnati, OH January 1985 to April 1987
Associate in Computer Science/Medical Terminology
BRYANT & STRATTON - Richmond Hts, OH
June 1984 to June 1985
None in Science Major/Pre-Med
Univerdsity Of Cincinnati - Cincinnati, OH
June 1980 to September 1984
Skills
• Epic (10+ years)
• Patient Scheduling/ Referral Doctors/Hospital Appointments (10+ years)
• Electronic Medical Records (5 years)
• Microsoft Word (10+ years)
• Medical Office Experience (10+ years)
• Word Processing
• Medical Receptionist
• Insurance Verification
• HIPAA (10+ years)
• Transcription
• HIPAA
• Medical Terminology
• Transcription
• Phone Etiquette
• Medical Receptionist
• Insurance Verification
• Word Processing
• Medical Billing
• Administrative Experience
• Data Entry
• Administrative Experience
• Patient Care
• Data Entry
• CPT Coding
• ICD-10
• ICD-9
• Triage
• Medical Coding
• ICD Coding
• Anatomy Knowledge
Certifications and Licenses
Driver's License
Assessments
Electronic Medical Records: Best Practices — Completed December 2019
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use. Full results: Completed
Receptionist — Familiar
November 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar
Personality: Hard-Working — Familiar
July 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Familiar
Receptionist — Completed
July 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Completed
Reliability — Familiar
July 2019
Tendency to be dependable and come to work.
Full results: Familiar
Typing — Completed
May 2019
Transcribing text using a standard keyboard.
Full results: Completed
Customer Focus & Orientation — Familiar
May 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Familiar
Electronic Medical Records: Best Practices — Completed March 2019
Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Completed
Customer Service Skills — Proficient
December 2019
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient
Medical Receptionist Skills — Proficient
January 2020
Managing physician schedules and maintaining accurate patient records. Full results: Proficient
Creating Presentations with Microsoft PowerPoint — Familiar April 2020
Knowledge of Microsoft PowerPoint tools and features. Full results: Familiar
Data Entry — Familiar
April 2020
Entering data quickly and accurately.
Full results: Familiar
Medical Receptionist Skills — Proficient
April 2020
Managing physician schedules and maintaining accurate patient records. Full results: Proficient
Work Style: Reliability — Familiar
March 2020
Tendency to be dependable and come to work.
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
Mary Mount Hospital/Medical Unit Secretary
March 2001 to February 2007
Full Responsibility for inputting Physicians Orders, Scheduling Doctors Appointments, Monitioring Unit Charts, Recording Vital Signs, And Inventory Stock Items Coordinated/Scheduled Patient Testing/Off-Site Testing. Extensive Contact With All Physicians, RN's And Therapists
Contact this candidate