Data Entry Administrative Assistant

Yolanda Hightower Mitchell

***** ********** **. ● Farmington Hills, Michigan 48334 ● **********@*******.*** ● 248-***-****

CAREER PROFILE STATEMENT

Responsible, motivated professional seeks a career; to demonstrate my communicational and interpersonal skills and excellent work ethic to meet the goals and demands of the company. I understand the importance and significance of policy and procedures.

MS Word MS PowerPoint Excel Internet HRIS Non-Profit experience HR Entre’ Watson

Intermediate Level collective bargaining skills Notary Tax preparer Salesforce NSIPS

SUMMARY OF QUALIFICATIONS & CORE COMPETENCIES

Demonstrated outstanding delivery skills with experience in maintaining an ethical and diverse working

environment

Available for training and flexible to necessary hour and day requirements

Effective communication, presentation, interpersonal skills

Ability to maintain a cordial relationship with co-workers/Managers/Supervisors

EDUCATION

Northwood University, Midland, Michigan

Bachelor of Business Administration / Concentration: School of Business Management

PROFESSIONAL EXPERIENCE

Core Responsibilities:

Confidential December - 2023-Present

Personnel Assistant

Designate calls to proper authority figures

Initiate and execute requests from departmental staff

Route documents to various department’s for approval daily

Attend award ceremonies for ranking officers

Maintain and safeguard PII private information

Performed data entry tasks

Attended weekly meetings and briefings

Interacted with every level of command (Commander, Skipper, Chiefs, etc.)

Communicate and process information regarding enrollments, transfers, and benefit updates and/or terminations

File documents, electronically, and manually

Oakland Community College (Kelly Service) March 2022-September 2022

Administrative Specialist Secondary Partnership Department

Assist Associate Dean where needed

Monitor activity in DocuSign Software application

Send and receive correspondence via phone, email, zoom, and or teams

Execute meetings for Associate Dean

Add Counselors to DocuSign software when needed

Take minutes for Department, Dean, and Associate Dean

Assist Dual enrollment students with filling out FERPA forms (Early College students)

Attend meetings regarding Dual enrollment

Familiar with Colleague, perceptive, SQL, and Informer Software applications

Attempt to resolve and correct any interoffice discrepancies

Maintain a work ethic that supports positive outcomes

Central Care Management Organization September 2017 – January 2021

Administrative Assistant

Processed Court Documents

Analyzed and coordinated new case files.

Assisted CEO, and Director as needed

Screened messages from phone calls.

Filed and digitally scanned reports

Generated reports.

Executed per diems (travel, expense reports, and mileage)

Ordered office supplies/ supplies for CEO

On-boarded newly contractual applicants/staff

Universall Home Health Care Company January 2011 - June 2011

HR Consultant/ Intermediate Data Entry (Contract for six months only)

Processed claims

Assessed, screened, and reviewed applications and resumes

regarding potential applicants

Constructed recommendations for pay grades and work schedules

Motor City Casino Hotel

Administrative Assistant / Payroll Analyst October 2008 – September 2009

Resolved all issues concerning associates and managers

Consistently performed HR duties when needed

Managed timecards for approximately one thousand associates

Followed all policies, rules, and procedures that are applicable to the associate’s contract

Maintained and adhered to ethical practices regarding giving out correct and legal information

Notified Management for disciplinary and/or suspension of associate with the presence of a Union

Representative

Maintained associates sick and vacation pay balances, etc.

Audited points per associate to match with timecard and system history

Kelly Services, Detroit, Michigan April 2005- 2010

Substitute/Guest Teacher

Adept teaching methods and instructional materials to meet students’ needs and interests

Originated research and development for new projects

Lectured on current events to establish and maintain speaking skills

Followed all administration policies and rules governing students

Monitored, prepared, and administered tests to evaluate students’ progress

MJ Management, Trenton, Michigan January 2006 - January 2007

Substitute/ Guest Teacher

Followed directives of lesson plan

Possessed the ability to motivate and engage students of all grade levels

Strong leadership capabilities when applicable to students

Maintained accurate student records

Created and designed new classroom management techniques

CHW Museum of African American History, Detroit, Michigan November 1997- July 2005

Accounts Payable Accountant

Reconciled accounts to general ledger

Processed computerized checks for out-going payments to vendors

Assisted with the maintaining budgets for several departments

Completed and submitted 1099 tax forms

Matched check requests with order forms and vendor invoices

Maintained inventory records

Operated 10-key calculator

Coded check requests to prepare for payment

Wired money transfers to vendors and various banking institutions

Processed payroll information, records, and documents

100 % vendor contract interaction

Veteran’s Medical Center, Detroit, Michigan March 1995- November 1997

Operations Clerk (Managerial duties)

Performed HR duties

Managed a staff of forty-five employees, full and part-time

Prepared and recorded timesheets and payroll

Approved and signed off on various documents i.e., purchase order requests, incoming inventory

Monitored breaks for staff and time off

Assisted safety management while maintaining OSHA regulations

Coordinated monthly meetings for staff and management

Initiated an employee incentive program

Improved working conditions

LICENSING, & PROFESSIONAL DEVELOPMENT

Society of Human Resources Management (SHRM) Global Youth Enterprises (Mentoring/Counseling)

World-at-Work (HR Membership) Member of: www.linkedin.com/Networking affiliate

Human Resources Association of Greater Detroit (HRAGD)

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