SHENEEN SPIVEY
Jersey City, NJ *****
********@*****.***
Strong dedicated team worker and Self starter. Works well with a team or Alone. I have the ability to multitask and complete tasks in a timely manner.
Work Experience
Cashier and Customer Service
Whole Foods Market/Temp/Part time - Jersey City, NJ December 2023 to Present
• Provide Customer service and Assistance to Customers.
• Educate and share the Company's Mission and Voluntary involvement in the community.
• Describe the health benefits of certain fresh foods, fruits and vegetables. As well as Breads, cheese and other organic products.
• Encourage and promote the organic products and how it effects the environment.
• Assist customers at Self Check out or on Cash Registers with returns, credit/cash/coupon purchases. Maintenance Worker
NYC MTA Transit - Brooklyn, NY
April 2012 to October 2023
• Graffiti removal on exterior of trains.
• Power wash trains rains in the maintenance shop.
• Operate floor machines.
• Wipe, disinfect train seats and handrails.
• Obtained forklift and scissor lift certification
• Train and assist new employees.
Habilitation Specialist
United Cerebral Palsy of Nyc - Bronx, NY
June 2006 to January 2011
• Worked directly with individuals with Cerebral Palsey.
• Assist individuals with Cerebral Palsey adult daily living skills.
• Implemented active treatment plans for clients.
• Supervised 5-6 staff in implementation of Habilitation plans for clients.
• Set up and attend staff meetings and quarterly conferences.
• Plan Individual service plan(ISP) meetings with families and staff. Education
Bachelor's degree in Medical Administration
Monroe College - Bronx, NY
September 2002 to June 2005
Skills
• Front desk
Certifications and Licenses
Driver's License
Assessments
Medical receptionist skills — Proficient
December 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Customer service — Proficient
March 2024
Identifying and resolving common customer issues
Full results: Proficient
Work style: Reliability — Proficient
March 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Food service: Customer situations — Proficient
March 2024
Identifying and addressing customer needs in a food service setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.