Business Development Customer Service
Resume:
Denise Underwood
************@*****.***
Fayetteville, Nc 28301
House Manager
Virginia's Group Home - Autryville, NC
August 2023 to April 2024
Provided oversight of all household activities assuring timely and high quality completion of all tasks. Supervise the work of contractors, service people,and all other household and non-household employees assuring the best quality of work, and adherence to all household standards and expectations.
Business Development Representative
Bryan Honda - Fayetteville, NC
June 2016 to July 2019
identified and qualifies potential clients, and then engages with them to generate new business opportunities.
Customer Service Representative
Sykes - Fayetteville, NC
September 2014 to June 2016
act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with
Child Care Teacher
The Sunshine House Early Learning Academy - Hope Mills, NC
March 2013 to June 2015
Plan and implement age-appropriate lesson plans and activities to stimulate and engage children in their physical, cognitive, social, and emotional development. Create a safe and inclusive environment for children, ensuring their comfort, security, and well-being throughout the day.
Cap Aide/Day Support Treatment Manager
Stepping stones group homes inc - Fayetteville, NC
September 2010 to January 2013
overseeing clients' welfare and health care from different ages and conditions.
Student Intern
Cumberland County Department Of Social Services
Fayetteville, NC
March 2006 to May 2006
Performed Clerical tasks
Research
presentations
Shadowing employees
Managing social media accounts
Event handling or planning
Learning technical skills related to the department of dss CPS department
Cashier
Walmart - Dunn, NC
May 2004 to June 2005
managed transactions with customers, ensuring pricing is accurate, and collecting payments.
CCWI
WOODBRIDGE ALTERNATIVES - Fayetteville, NC
September 2001 to April 2002
Assisting clients with activities of daily living (ADL) tasks such as walking, ambulating, feeding, dressing, personal hygiene, and toileting
Front Desk Receptionist
Natalie Chew - Bowie, MD
June 1999 to August 2001
greeted customers, answering phones, and taking care of administrative tasks. Some other responsibilities including
Receiving and delivering mail
Maintaining office supplies
Keeping the front desk clean
Answering questions
Education
Bachelor's degree in Criminal Justice
Fayetteville State University
August 1999 to May 2006
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