Customer Service Order Processing
Resume:
Brenda Godsey
COUNCIL BLUFFS, Iowa *****
*******************@*****.***
Professional Summary
Skills
Window and Windshield Cleaning
Creative Solutions
Interior and Exterior Cleaning
Order Processing
Power Washer
Stockroom Organization
Education
March 2018
Dmac Mitchellville, IA
Some Collage Reading,Math
Work History
March 2021 - October 2023
Gorilla Car Wash - 24th And F Omaha Nebraska And Council Bluffs Iowa Wash Cars and Detail Them
Shined vehicle windows and windshields to remove water spots. Collected and disposed of trash in vehicle console spaces and under seats. Maintained clean, tidy and safe work environment.
Vacuumed interiors of vehicles to remove dirt and debris. Maintained car detailing equipment and supplies in optimal condition for daily demands.
Provided exceptional customer service and addressed customer inquiries. Reported daily work progress and encountered problems to management. September 2021 - September 2023
For My Mom - 1503 Wyandot Road Council Bluffs Iowa Caregiver
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationships with clients to deliver emotional support and companionship.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Provided safe mobility support to help patients move around personal and public spaces.
Assisted patients with self-administered medications. Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Transported individuals to events and activities, medical appointments, and shopping trips.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed. Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Assisted with daily living activities, running errands, and household chores.
October 2019 - November 2020
ASI Temp Service - Gretna, NE
Packers
Printed labels, packaged boxes, and loaded into outbound containers. Pulled orders quickly to maintain demanding productivity goals. Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system. November 1992 - January 2002
Rains Old Home Cafe And Lounge - 204 Main St Pisgah Iowa Manager on Duty
Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism. Trained employees in essential job functions.
Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
Initiated plans to improve customer relations, quality standards, and service efficiency.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success. Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Evaluated employee performance and coached and trained to improve weak areas.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
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