Tower Technician Technical Service Administrative Assistant

***************@*****.***** com Seymour, Watson IN +1-812-***-****

WORK HISTORY

Tower Technician at Hatcher Communications

**/**** - **/**** (7 years)

Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults to install, maintain, or inspect equipment. Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses. Review manufacturer s instructions, manuals, technical specifications, building permits, and ordinances to determine communication equipment requirements and procedures.

Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment.

Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.

Program computerized switches and switchboards to provide requested features.

Collaborate with other workers to locate and correct malfunctions. Note differences in wire and cable colors so that work can be performed correctly.

Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks. Test connections to ensure that power supplies are adequate and that communications links function.

Enter codes needed to correct electronic switching system programming. Remove and replace plug-in circuit equipment.

Maintain computer and manual records pertaining to facilities and equipment.

Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods. Refer to manufacturers manuals to obtain maintenance instructions pertaining to specific malfunctions.

Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.

Drive crew trucks to and from work areas.

Inspect equipment on a regular basis to ensure proper functioning. Remove loose wires and other debris after work is completed. Determine viability of sites through observation, and discuss site locations and construction requirements with customers.

Perform routine maintenance on equipment, including adjusting and lubricating components, and painting worn or exposed areas. Adjust or modify equipment to enhance equipment performance or to respond to customer requests.

Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.

Clean and maintain tools, test equipment, and motor vehicles. Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status. Dig holes or trenches as necessary for equipment installation and access. Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools.

Administrative Assistant at Henderson Camp Resort

08/2005 - 01/2016 (10 years)

Acquire, distribute and store supplies.

Direct or coordinate the supportive services department of a business, agency, or organization.

Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.

Set goals and deadlines for the department.

Monitor the facility to ensure that it remains safe, secure, and well- maintained.

Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.

Prepare and review operational reports and schedules to ensure accuracy and efficiency.

Manage leasing of facility space.

Hire and terminate clerical and administrative personnel. Inside Sales Representative at Tree of Life Inc

03/2002 - 05/2004 (2 years)

Handling inbound calls and making outbound calls to generate new business Communicate order and product information such as discount info, deleted items, out of stocks, inventory level Took customer orders over the phone in the Inside Sales Department to process for delivery

Conducted quality observations on each representative Assisted customers regarding concerns

Secretary (Office and Administrative Support) at University of Texas At Arlington

03/1999 - 05/2002 (3 years)

Performed data entry of jobs into web-based job listing system Supervised in the ordering of office supplies for staff Assisted in creation of student databases and tracked and monitored degree plans ultimately leading to completion of program Create databases for files containing different information regarding all academic departments

Provided quality clerical support, supervisory, and heavy customer service for Counseling, Career and Testing Services

Supervise and gave direction to work study students, coordinate advisor schedule, maintain and order office supplies for entire school, reconcile travel reimbursements

Greet, and direct visitors

Entered new registrant data into database

Operations Assistant (Office and Administrative Support) at United States Department of the Army

07/1992 - 11/1999 (7 years)

Ensured timely submission of individual pay reports Receive reviews correspondence, screens material prior to distribution for suspense dates, and follows-up for supervisor

Prepare performance standards for each staff member to define work and set goals for improvement

Assisted with office automations, software applications, Internet, and electronic mail and updating the calendar

Responding to military personnel inquiries regarding administrative actions, pay, leave, and other employment benefits

Drove in 10000 hours successful with no accidents or damage Complete fire safety checks and secure the facility Supervise unit efforts to meet readiness standards EDUCATION

Advanced Individual Training Ft. Jackson, SC

Graduated 1970

General Studies

Grayson County College Radiological Technology

Graduated 1970

General Studies

Pottsboro High School

Graduated 1988

General Studies

International Business College

Graduated 1989

Computer Secretary

SKILLS

, 0 year

, 0 year

occupational health and safety administration (osha), 0 year installations (manual/mechanical), 0 year

removals, 0 year

personal protective equipment, 0 year

LANGUAGES

French, Bilingual

SOCIAL NETWORKS

Facebook, https://Facebook

Linkedin, https://www.linkedin.com/in/leah-kratz-638003296 ABOUT ME

I served in the military

I have a drivers license

I have management experience

I have a security clearance

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