Front End Customer Service
Resume:
Wibline Charles
Work Never Stops So I’m Always Ready To Work
Orlando, FL 32818
************@*****.***
Willing to relocate to: Volusia County, FL
Authorized to work in the US for any employer
Work Experience
Remodeling Merchandising Associate Manager
TAB Retail Remodeling - Vancouver, WA
May 2022 to Present
As a Walmart TAB Remodeling Merchandiser I’m responsible for fixture assembly, fixture installation, fixture moves, signage installation, countermoves, and merchandising / stocking gondola sections. Remodel Associate
Quest Service Group - Florida
January 2020 to May 2022
As a Walmart Quest Merchandiser I’m responsible for fixture assembly, fixture installation, fixture moves, signage installation, countermoves, and merchandising / stocking gondola sections. Cashier/Merchandise Stocker
Walmart - Orlando, FL
June 2018 to August 2021
1. Processing payments
2. Applying discounts
3. Scanning items
4. Maintaining cash registers
5. Handling returns
6. Answering to customer inquiries
7. Implementing store policies
8. Stocking Shelves
9. Inventory
10. Merchandise Handling
Sales Associate/Cashier/Customer Service
Winn Dixie - Orlando, FL
April 2019 to January 2021
• Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
• Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
• Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
• Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
• Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
• Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
• Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
• Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
• Maintain confidentiality of information.
• Put up discarded or returned merchandise.
• Perform cashier associate duties, as necessary.
• Perform pricing duties, as necessary.
• Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
• Notify management of associate theft, custom shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
• Perform other job-related duties as assigned.
Teacher's Aide
Orlando Children's Academy - Orlando, FL
July 2017 to October 2018
• Prepping meals
• Cleaning
• Translator
• Preparing lessons
• Answering calls and taking messages
Education
High school diploma in High school studies
Cornerstone Correspondence Christian Academy - Townsend, GA August 2019 to June 2020
Skills
• Good communication (2 years)
• Work well with adults/children (1 year)
• Leader (1 year)
• Customer Service (1 year)
• Team Member (3 years)
• Cleaning (2 years)
• Laundry (1 year)
• Retail (6 years)
• Sanitation (2 years)
• Stocking (6 years)
• Restaurant Experience (1 year)
• Basic Math (10+ years)
• Sales Experience (2 years)
• Relevant (2 years)
• Residential Cleaning Experience (2 years)
• Kitchen Experience (2 years)
• English (10+ years)
• Meal Preparation (8 years)
• Home Care (4 years)
• Serving Experience (4 years)
• Translation (10+ years)
• Cooking (10+ years)
• Host/Hostess (4 years)
• Caregiving (5 years)
• Organizational Skills (10+ years)
• Cashiering (6 years)
• Childcare (5 years)
• Writing Skills (10+ years)
• Tutoring (7 years)
• Experience with Children (10+ years)
• Retail Sales (5 years)
• Microsoft Word (6 years)
• Fundraising (3 years)
• Time Management (10+ years)
• Order Picking (2 years)
• Serving (2 years)
• Teaching (2 years)
• Residential cleaning
• Merchandising (6 years)
• Dancing
• Help Desk
• Remodeling (1 year)
• Math
• Merchandising
• Cash register
• Cash handling
• Planograms
• Retail sales
• Pricing
• Customer service
• Assembly
• Manufacturing
• Sales
• Translation
• Typing
• Teaching
• Serving
• Help desk
• Tutoring
• Childcare
• Restaurant experience
• Product demos
• Communication skills
• Computer skills
• Front desk
• Travel planning
Assessments
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Food service fit: Crew member — Proficient
June 2020
Measures the traits that are important for successful food service crew members Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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