GOURAV DAS
** ********** *****, ********, ** R*Y*K5,431-***-****, ************@*****.***
Professional Summary
Customer-focused professional with successful 4-year experience in customer service. Detail-oriented team player with strong organizational skills. I am currently looking for a full-time position. I am available any time. Skills
Time Management Teamwork
Multitasking Creative Thinking
Leadership
Work History
Food Lab – 2 years 7 months
Supervisor- Bangladesh
03/2021 to 10/2023
• Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
• Maintained high-quality standards for food preparation, presentation, and taste across all menu offerings.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Shopping Centre – 1 years 2 months
Team Member – Bangladesh
01/2020 to 03/2021
• Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
• Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
• Contribute to team success by completing jobs quickly and accurately. Education
BA in English Literature: English Literature, 2023 Kulaura Govt. College – Kulaura, Bangladesh
Hobbies and Interests
• Cricket
• Football