Jacqueline Brown
**** *.**** ****** 773-***-****
Chicago, IL 60636 *.**********@*****.***
QUALIFICATIONS SUMMARY
Office Manager with extensive experience maximizing production and distribution efficiency and productivity. Inspiring leadership style that creates a positive culture and enthusiasm among diverse teams.
PROFESSIONAL EXPERIENCE
ROSELAND COMMMUNITY HOSPITAL, Chicago, IL 11/2016-2/2017
Phlebotomy Technician (Trainee)
Successfully completed Phlebotomy clinical.
SEATON TRUCKING, INC., Elmhurst, IL 1987 to Present
Office Manger
Maintained office services by organizing office operations and procedures; preparing payroll; correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
Completes operational requirements by scheduling and assigning employees; following up on work results.
Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
Maintains office staff by recruiting, selecting, orienting, and training employees.
Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
EDUCATION
Malcolm X College (8/2016-12/2016)
Certification: Phlebotomy Technician
Certification: National Phlebotomy Association
Kennedy-King College (08/80-05/82)
Chicago, Illinois 60636
studies computer science
William Rainey Harper High School (9/1976-6/1980)
Diploma received